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For Companies At a Glance
- Tasks: Lead the design of Salesforce Education Cloud for higher education, ensuring business needs are met.
- Company: Join InterQuest Group, a dynamic employment agency committed to equal opportunities.
- Benefits: Enjoy hybrid working with flexible hours and competitive pay of £500-£550 per day.
- Why this job: Be part of a transformative project that impacts student systems in higher education.
- Qualifications: Experience in design leadership, CRM/ERP systems, and knowledge of student lifecycle processes required.
- Other info: Work in a collaborative environment with a focus on Agile delivery and innovative solutions.
Job Description
Design Lead- – Salesforce Education Cloud- Student Systems Implementation
Design Lead with expereince of SITS (data models, integration points, student records lifecycle) and experience in design leadership for large-scale transformation or CRM/ERP/student systems programmes, is needed to support the implementation of Salesforce Education Cloud for our higher education client.
The Design Lead will take ownership of the end-to-end solution design and lead the requirements-to-design translation process.
The Design Lead will work with a team of business analysts, act as the key liaison with business stakeholders, internal IT, and enterprise architecture, and coordinate closely with the implementation partner to ensure business needs are accurately captured and reflected in solution delivery.
Design Lead- – Salesforce Education Cloud- Student Systems Implementation
Essential Experience
- Strong experience in design leadership for large-scale transformation or CRM/ERP/student systems programmes.
- Demonstrable knowledge of the student lifecycle and academic business processes in Higher Education.
- Working knowledge of Salesforce Education Cloud, Canvas LMS, or similar platforms.
- Experience with SITS (Tribal) including knowledge of its data models, integration points, and student records lifecycle.
- Experience managing or working with business analysis functions, with a hands-on approach to requirements gathering and refinement.
- Strong stakeholder management and facilitation skills — able to work across business, IT, and supplier landscapes.
- Excellent understanding of Agile delivery practices, including design sprints, iterative delivery, backlog grooming and user stories.
- Skilled in producing design artefacts (e.g., journey maps, process flows, user stories, wireframes) and using tools like Lucidchart, Miro, or equivalent.
Design Lead- – Salesforce Education Cloud- Student Systems Implementation
Desirable Experience
- Knowledge of Higher Education regulatory requirements, HESA reporting, and GDPR compliance.
- Experience with Salesforce HEDA, student communities, or AI/automation use cases in education.
- Understanding of UX/UI best practices, accessibility standards (WCAG), and student engagement strategies.
- Familiarity with Azure Integration, API-first designs, and identity management (SSO).
- Exposure to Canvas LMS implementation or integration with CRM/student platforms.
- Experience working in multi-vendor environments and within public procurement frameworks (G-Cloud, SUPC, LUPC).
12 months
£500-£550.00 per day outside of IR35- Hybrid working with 2 days on site per week in London
InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Design Lead- - Salesforce Education Cloud- Student Systems Implementation employer: Interquest
Contact Detail:
Interquest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Design Lead- - Salesforce Education Cloud- Student Systems Implementation
✨Tip Number 1
Familiarise yourself with the Salesforce Education Cloud and its functionalities. Understanding how it integrates with student systems will give you a significant edge during discussions with stakeholders.
✨Tip Number 2
Brush up on your knowledge of SITS and its data models. Being able to discuss integration points and the student records lifecycle confidently will demonstrate your expertise in this area.
✨Tip Number 3
Prepare to showcase your design artefacts, such as journey maps and wireframes. Having examples ready can help illustrate your design leadership experience and your hands-on approach to requirements gathering.
✨Tip Number 4
Network with professionals in the higher education sector who have experience with CRM/ERP systems. Engaging with them can provide insights into current trends and challenges, which you can leverage during your interviews.
We think you need these skills to ace Design Lead- - Salesforce Education Cloud- Student Systems Implementation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in design leadership, particularly in large-scale transformation or CRM/ERP/student systems programmes. Include specific examples of your work with Salesforce Education Cloud and SITS.
Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of the student lifecycle and academic business processes in Higher Education. Mention your stakeholder management skills and how you can facilitate communication between business and IT.
Showcase Relevant Skills: Clearly outline your knowledge of Agile delivery practices and your ability to produce design artefacts. Mention any tools you are proficient in, such as Lucidchart or Miro, to demonstrate your technical capabilities.
Highlight Desirable Experience: If you have experience with HESA reporting, GDPR compliance, or UX/UI best practices, make sure to include this in your application. This will set you apart from other candidates and show your comprehensive understanding of the role.
How to prepare for a job interview at Interquest
✨Showcase Your Design Leadership Experience
Be prepared to discuss your previous roles in design leadership, especially in large-scale transformation projects. Highlight specific examples where you successfully led a team through the design process and how you managed stakeholder expectations.
✨Demonstrate Knowledge of Student Systems
Familiarise yourself with the student lifecycle and academic business processes in higher education. Be ready to explain how your experience with SITS and Salesforce Education Cloud can contribute to the implementation process.
✨Prepare for Stakeholder Management Questions
Expect questions about your approach to stakeholder management. Prepare examples that illustrate your ability to liaise effectively between business stakeholders, IT teams, and implementation partners, ensuring all needs are met.
✨Understand Agile Delivery Practices
Brush up on Agile methodologies, particularly design sprints and iterative delivery. Be ready to discuss how you've applied these practices in past projects, including how you handle backlog grooming and user stories.
