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- Tasks: Build and maintain partnerships, align business needs with digital solutions, and oversee project delivery.
- Company: Join a leading organisation focused on enhancing outdoor experiences through technology and innovation.
- Benefits: Enjoy a hybrid working model, competitive salary, and a full benefits package.
- Why this job: Be part of exciting transformation projects and make a real impact in a forward-thinking company.
- Qualifications: Strong stakeholder management, agile delivery expertise, and experience in project management required.
- Other info: Only one day per week in the office; perfect for those who value flexibility.
The predicted salary is between 46800 - 78000 £ per year.
InterQuest is delighted to be recruiting for a Business Relationship Manager on behalf of our client, a leading organisation dedicated to providing high-quality places to stay for those who love the great outdoors. This is a fantastic opportunity to join an innovative company that is committed to enhancing customer experiences through digital transformation and technology solutions.
As a Business Relationship Manager, you will play a crucial role in building and maintaining strong partnerships with Directors, Senior Managers, and key stakeholders across the business. Your primary responsibility will be to align business needs with digital solutions, ensuring that technology drives efficiency, innovation, and customer value. You will act as the trusted advisor for business areas, helping to shape strategic roadmaps, manage demand for services, and oversee the successful delivery of projects and business transformation initiatives. This role requires a proactive and collaborative approach to driving change, optimising service management, and ensuring the seamless integration of technology solutions.
What is expected of the Business Relationship Manager?
- Define, develop, and maintain a multi-year strategic roadmap, aligning IT and business strategies.
- Act as the single point of contact for business areas, understanding their challenges and priorities.
- Manage cross-functional teams, ensuring effective collaboration between business units and technology providers.
- Lead the planning and delivery of key projects, prioritising workstreams to maximise efficiency.
- Facilitate continuous service improvement, identifying opportunities to enhance operational effectiveness.
- Chair Line of Business Boards, ensuring project spend, delivery progress, risks, and KPIs are actively managed.
- Monitor incident management and service issues, ensuring high-quality resolution and communication.
- Oversee resource planning, identifying and securing internal and external project resources as needed.
- Support the development of business cases, ensuring proposals align with strategic goals and deliver tangible value.
- Drive stakeholder engagement, ensuring clear communication of progress, risks, and outcomes.
What we look for in a Business Relationship Manager:
- Strong stakeholder management experience at all levels of an organisation.
- Proven track record of driving and implementing change within a business.
- Agile delivery expertise, with experience managing multi-skilled teams in dynamic environments.
- Hands-on experience with business and technical transformation projects.
- Ability to lead and influence cross-functional teams, ensuring strategic alignment and effective execution.
- Experience in programme and project management, delivering customer value through both Agile and Waterfall methodologies.
- Strong knowledge of MS Project or alternative project planning tools.
- Excellent communication, negotiation, and analytical skills.
What the Business Relationship Manager will receive?
- Hybrid working model – Only one day per week in the office (East Grinstead).
- Competitive salary – Up to £65,000 + full benefits package.
- Exciting transformation projects – Be part of a forward-thinking organisation embracing digital innovation.
- Autonomy & Impact – Take ownership of key initiatives and help shape the future of the business.
This is an exciting opportunity for an experienced Business Relationship Manager to make a real impact within a growing organisation. If you are passionate about driving digital transformation and building strong business partnerships, we’d love to hear from you. Apply now to find out more!
Relationship Manager employer: InterQuest Group
Contact Detail:
InterQuest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager
✨Tip Number 1
Network with professionals in the hospitality and technology sectors. Attend industry events or webinars where you can meet potential colleagues or stakeholders. Building these connections can give you insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with the latest trends in digital transformation within the hospitality industry. Understanding how technology is reshaping customer experiences will help you speak confidently about aligning business needs with tech solutions during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing cross-functional teams. Be ready to share specific examples of how you've successfully led projects that required collaboration between different departments, as this is crucial for the role.
✨Tip Number 4
Research the company’s current projects and initiatives. Being knowledgeable about their ongoing transformation efforts will allow you to tailor your discussions and demonstrate your genuine interest in contributing to their goals.
We think you need these skills to ace Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in stakeholder management, project delivery, and digital transformation. Use specific examples that demonstrate your ability to drive change and manage cross-functional teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your skills align with the job requirements, particularly your experience in agile delivery and managing multi-skilled teams.
Showcase Your Achievements: When detailing your work history, focus on quantifiable achievements. For instance, mention specific projects where you improved efficiency or delivered customer value, and include metrics to back up your claims.
Prepare for Potential Questions: Anticipate questions related to your experience with business and technical transformation projects. Be ready to discuss how you've led teams, managed resources, and facilitated service improvements in previous roles.
How to prepare for a job interview at InterQuest Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Business Relationship Manager. Familiarise yourself with how this role aligns IT and business strategies, as well as the importance of stakeholder management.
✨Showcase Your Experience
Prepare to discuss your previous experiences in driving change and managing cross-functional teams. Highlight specific projects where you successfully delivered customer value using Agile or Waterfall methodologies.
✨Demonstrate Communication Skills
As a Business Relationship Manager, excellent communication is key. Be ready to provide examples of how you've effectively communicated with stakeholders at all levels and managed project risks and outcomes.
✨Prepare Questions
Have insightful questions ready for your interviewers. This shows your interest in the company and the role, and it gives you a chance to assess if the organisation aligns with your career goals.
