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- Tasks: Lead the development and optimization of a cutting-edge chatbot for a leading financial services company.
- Company: Join an ambitious financial services firm focused on innovation and customer support.
- Benefits: Enjoy a competitive salary, generous benefits, and hybrid working options.
- Why this job: Shape the future of customer interaction while working in a collaborative Agile environment.
- Qualifications: Experience in chatbot development and product ownership is essential; certifications are a plus.
- Other info: We value diversity and encourage applications from all qualified individuals.
The predicted salary is between 60000 - 84000 £ per year.
Digital Product Owner – ChatbotSurrey – Hybrid working70,000 – 80,000 + benefitsWe currently have an exciting opportunity for a Digital Product Owner on a permanent basis, for a leading and ambitious financial services company. The role will be instrumental in developing their chatbot and chat capability. You will be working collaboratively with and as part of an Agile team and you will play a key role in maximising the value of new and existing products that support customers now and in the future. You will help to shape the vision for their chatbot and customer support and lead on building towards this vision.The role:Lead on shaping approach on chatbot development and optimisationLead product discovery and collaborate with the wider business on user research and customer testing to bring the voice of the customer into your squadHave ownership of the full product lifecycle including optimising and retiring solutionsManage the Product Backlog. Build, prioritise and communicate initiatives, epics, user stories & acceptance criteriaCommunicate, challenge and own the product vision and convey this to delivery teamsContinuously review business needs, refine priorities, deliverables, and seek out opportunities and risksEnsure all initiatives have a clear cost-benefit case supporting any build/investmentSet Objectives & Key Results (OKRs) for the product to measure alignment and delivery of strategic goalsSupport Business Change & Readiness activity to ensure value optimisationWhat you will bringExperience with building and optimising chatbot experiencesA passion for improving value from Products and putting the customer at the heart of all product design/deliveryAn experienced Product Owner who has led the end to end product delivery lifecycleExperience working on large Agile projects and an understanding of Scrum and DevOpsProficient at generating high quality documentation including user stories, use cases and flow diagramsThe ability to confidently challenge but to also engage, influence, and inspire partners and stakeholders to drive collaboration and alignmentA Product Owner related certification (e.g. PSPO, CSPO) is advantageous The successful candidate will receive a salary of between 70,000 and 80,000 plus you will receive several generous benefits to support your health, wellbeing and lifestyle. Please apply now for more informationInterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.80,000 |Surrey |Permanent
Product Owner - Chatbot employer: InterQuest Group
Contact Detail:
InterQuest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner - Chatbot
✨Tip Number 1
Familiarize yourself with the latest trends in chatbot technology and user experience. This knowledge will help you articulate your vision for the chatbot and demonstrate your expertise during discussions with the team.
✨Tip Number 2
Engage with online communities or forums related to product ownership and chatbots. Networking with other professionals can provide insights and tips that may be beneficial during your interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed product backlogs and prioritized initiatives in previous roles. Being able to share concrete experiences will showcase your capability as a Product Owner.
✨Tip Number 4
Research the company’s existing chatbot solutions and think critically about potential improvements or new features. Presenting these ideas during your interview can demonstrate your proactive approach and alignment with their goals.
We think you need these skills to ace Product Owner - Chatbot
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Digital Product Owner - Chatbot position. Understand the key responsibilities and required skills, especially around chatbot development and Agile methodologies.
Tailor Your CV: Customize your CV to highlight relevant experience in product ownership, particularly in chatbot development and Agile project management. Use specific examples that demonstrate your ability to lead product lifecycles and optimize customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving product value and your experience with chatbots. Mention how you can contribute to the company's vision and support their goals through effective product management.
Highlight Relevant Certifications: If you have any Product Owner related certifications (like PSPO or CSPO), make sure to mention them prominently in your application. This will strengthen your candidacy and show your commitment to the role.
How to prepare for a job interview at InterQuest Group
✨Showcase Your Chatbot Experience
Be prepared to discuss your previous experience with chatbot development and optimization. Highlight specific projects where you successfully improved user engagement or streamlined customer support through chatbot solutions.
✨Demonstrate Agile Knowledge
Since the role involves working in an Agile environment, make sure to articulate your understanding of Agile methodologies, particularly Scrum and DevOps. Share examples of how you've contributed to Agile teams in the past.
✨Prepare for Product Lifecycle Questions
Expect questions about managing the full product lifecycle. Be ready to explain how you prioritize the product backlog, manage user stories, and ensure that all initiatives align with strategic goals.
✨Communicate Your Vision
Articulate a clear vision for the chatbot and customer support. Discuss how you would convey this vision to delivery teams and stakeholders, and be prepared to challenge ideas while fostering collaboration.
