CX Strategy & Service Design Lead (Hybrid UK)

CX Strategy & Service Design Lead (Hybrid UK)

Full-Time On-site
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Remedy Edge in the United Kingdom is seeking a Customer Experience Strategist to join the Experience team. You will blend CX strategy, service design, and UX to understand patient and clinician needs, map journeys, and translate insights into improved experiences and digital tools.

The role sits across research, strategy, design, and prototyping, with a hands-on approach and collaboration with clients and multidisciplinary teams. UK hybrid work is available.

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CX Strategy & Service Design Lead (Hybrid UK) employer: Interpublic

At Omnicom, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As an AV Account Director, you'll not only lead innovative campaigns but also have the opportunity to mentor a talented team, ensuring personal and professional growth in a collaborative environment. With a commitment to diversity and a focus on community impact, working with us means being part of a forward-thinking agency that values your contributions and supports your career journey.

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Contact Details:

Interpublic Recruitment Team