At a Glance
- Tasks: Lead ticketing and guest experience for a global football partnership.
- Company: Join Interpublic Group, a leader in marketing and communications.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Exciting role with a chance to shape memorable football experiences.
- Why this job: Be at the forefront of football events and enhance guest experiences.
- Qualifications: 5+ years in account management with strong leadership and communication skills.
The predicted salary is between 59400 - 72600 £ per year.
Interpublic Group in London is seeking an Account Director to lead the ticketing, guest management and market communications workstream for a global football partnership. You will act as the senior day‑to‑day client lead, managing relationships with stakeholders and overseeing ticketing operations across a season‑long programme.
The role demands 5+ years in account management, strong leadership, budgeting and excellent communication skills, with a track record in hospitality or event operations.
Head of Ticketing & Guest Experience — Football in London employer: Interpublic Group
Interpublic Group (IPG) is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are empowered to contribute to innovative VAT compliance initiatives. With a strong focus on employee growth, IPG offers opportunities for professional development through hands-on involvement in automation tools and digital compliance processes, all within a supportive environment that values diversity and collaboration. Located in the UK, this role not only provides exposure to cutting-edge technology but also ensures a meaningful impact on the company's financial operations.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Ticketing & Guest Experience — Football in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Interpublic Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Interpublic Group
Don't be shy about reaching out to Interpublic Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Ticketing & Guest Experience — Football in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Interpublic Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Interpublic Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
