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- Tasks: Provide operational support for our on-demand video interpreting service and assist clients.
- Company: Join a well-established company with 27 years of experience in the industry.
- Benefits: Competitive salary, training opportunities, health schemes, and employee discounts.
- Other info: Enjoy a dynamic work environment with team events and mental health support.
- Why this job: Make a difference by supporting communication for Deaf and hearing individuals.
- Qualifications: Attention to detail, IT skills, and proactive attitude; BSL skills preferred but not essential.
The predicted salary is between 24570 - 24570 £ per year.
We are looking for a dedicated and organized individual to provide strong administrative support for our InterpretersLive! on-demand video interpreting service. Working closely with InterpretersLive! clients and liaising with both hearing and Deaf people.
Full time role Remote working Monday and Friday; Office based Tuesday-Thursday, 8.30am-5pm in our offices based in Redditch. Applicants must be UK residents and have permission to work in the UK. In addition, you are required to hold or undertake a DBS check for roles within Sign Solutions.
Main Duties & Responsibilities
- Provide full operational support for our InterpretersLive! service and client implementation for sales team
- Customer and Interpreter support
- Technical support for clients
- Onboard and maintain Interpreters supply chain
- Manage, arrange and coordinate training requests
Qualifications
Essential skills/qualifications/experience:
- British Sign Language skills are preferred but not essential
- Excellent attention to detail and time management skills
- Good knowledge of IT and Windows based applications
- Demonstrates initiative
- Proactive
Additional Information
What's In It For You?
- Start salary £24,570
- Training and CPD
- DBS Renewal
- Attendance bonus scheme
- Health and Wellbeing schemes
- Policies to include Mental Health, Menopause and more
- Employee Assistance Programme / Cash Plan
- Access to discounts from hundreds of leading retailers
- Access to mental health specialist support
- Birthday celebrations/gifts
- Team events
- Occupational Sick Pay (OSP) and (SSP)
- Work for an established company with 27 years in the industry
Operations Administrator in Redditch employer: InterpretersLive
Contact Detail:
InterpretersLive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Redditch
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to InterpretersLive!. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company and its services. Knowing the ins and outs of InterpretersLive! will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your responses to common interview questions. We all get nervous, but being prepared can help you shine and demonstrate your attention to detail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Operations Administrator in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight any relevant experience you have in administrative support, especially in customer service or technical roles. We want to see how your skills align with what we do at InterpretersLive!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your attention to detail and proactive approach, as these are key for us.
Show Off Your IT Skills: Since good knowledge of IT and Windows applications is essential, make sure to mention any specific software or tools you’re familiar with. We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at InterpretersLive
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Administrator role. Familiarise yourself with the key responsibilities like providing operational support and managing training requests. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Since this role requires excellent attention to detail, prepare examples from your past experiences where you've demonstrated this skill. Whether it’s through managing schedules or coordinating training, having specific instances ready will impress the interviewers and highlight your suitability for the job.
✨Brush Up on Your IT Skills
As the job involves using Windows-based applications, ensure you're comfortable with common software tools. If there are specific programmes mentioned in the job description, try to get familiar with them beforehand. This will not only boost your confidence but also show that you’re proactive and ready to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, or the InterpretersLive! service itself. This shows that you’re engaged and serious about finding a good fit for both you and the company.