Administrator in Tonbridge

Full Time Permanent £27,000 - £30,000 per annum depending on experience. Based in Staplehurst - free parking or easy access to trainline.

The Administrator is responsible for providing comprehensive administrative and operational support across sales, warehouse, logistics, and finance functions. The Administrator will ensure the accurate processing of sales and purchase documentation, effective coordination with internal teams and external suppliers, robust document control, and the smooth day-to-day running of office and warehouse-linked activities. An exciting opportunity to join a long-established reputable employer as they continue to grow from strength to strength.

Administrator duties:

• Accurately process and manage sales orders using the company ERP system (Exchequer), including sales orders, delivery notes, picking notes, pro formas, acknowledgements, and backorders.
• Update sales orders and pick notes to enable timely and accurate invoicing.
• Maintain trackers to monitor sales order status and outstanding actions.
• Take incoming customer calls, record orders when required, and liaise with the sales team for pricing and completion.
• Liaise daily with warehouse staff to support picking, packing, stock availability, and dispatch activities.
• Book inbound deliveries on the Operations calendar and communicate schedules to relevant teams.
• Produce courier shipping labels (e.g. DPD) and manage related documentation.
• Log, track, and manage customer collection requests.
• Prepare collection notes, credit requests, and supporting documentation in line with procedures.
• Coordinate with Accounts and Warehouse teams to ensure credits, stock movements, and adjustments are completed accurately.
• Maintain trackers and audit trails for reporting and monthly reviews.
• Process purchase order confirmations and verify against system records.
• Run supplier stock reports and assist with placing purchase orders to maintain agreed stock levels.
• Support intercompany (Interco) stock transfers, adjustments, and monthly reconciliation.
• Order office, QA, and printing supplies via agreed procurement channels.

Skills, Knowledge & Experience:

Essential:

• Proven experience in an administrative or office support role.
• Strong organisational skills with high attention to detail.
• Confident use of Microsoft Office (Outlook, Excel, Word) and shared drives.
• Ability to manage multiple tasks, deadlines, and high volumes of documentation.
• Clear written and verbal communication skills.

Desirable, but not essential:

• Experience using ERP or order-processing systems (e.g. Exchequer).
• Experience supporting warehouse, logistics, or operations functions.
• Familiarity with order processing, invoicing, and credit procedures.

Personal Attributes:

• Methodical, reliable, and well-organised.
• Proactive and able to work independently.
• Comfortable liaising with multiple stakeholders.
• Flexible and willing to support across departments.