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- Tasks: Provide top-notch IT support and manage incident tickets for a global team.
- Company: Dynamic recruitment agency with a focus on innovation and improvement.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a vibrant team and make a real difference in tech support.
- Qualifications: Experience in IT support, strong communication skills, and a valid driving license.
- Other info: Exciting work environment with opportunities to drive improvements.
The predicted salary is between 30000 - 42000 £ per year.
A recruitment agency is seeking an experienced IT Support Engineer to provide comprehensive technical support in Ashford, UK. The ideal candidate will have broad IT knowledge encompassing hardware and software, especially with Microsoft systems.
Responsibilities include managing incident tickets and ensuring customer satisfaction. Successful applicants will appreciate a dynamic work environment with the chance to drive improvements.
A valid driving license and strong communication skills are essential for collaboration within an international team.
IT Support Engineer – Global Infra, Ashford in Maidstone employer: Interpersonnel Recruitment
Contact Detail:
Interpersonnel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer – Global Infra, Ashford in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at companies you're interested in. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific technical issues or customer complaints. We want you to shine when it comes to showcasing your problem-solving skills!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that IT Support Engineer role! We make it easy for you to showcase your skills and experience directly to the hiring team.
We think you need these skills to ace IT Support Engineer – Global Infra, Ashford in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with hardware and software, especially Microsoft systems. We want to see how your skills match the role of IT Support Engineer, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our dynamic work environment. Let us know how you’ve driven improvements in past positions.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s in your CV or cover letter, use clear and concise language to demonstrate your ability to collaborate effectively within an international team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Interpersonnel Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both hardware and software, especially Microsoft systems. Be prepared to discuss specific issues you've resolved in the past and how you approached them.
✨Showcase Your Customer Service Skills
Since customer satisfaction is key, think of examples where you've gone above and beyond to help a user. Highlight your communication skills and how you handle difficult situations with patience and professionalism.
✨Familiarise Yourself with Incident Management
Understand the incident ticketing process and be ready to explain how you prioritise and manage tickets. Discuss any tools or systems you've used in previous roles to streamline this process.
✨Embrace the Dynamic Environment
Be ready to talk about how you adapt to change and drive improvements in your work. Share examples of how you've contributed to team projects or initiatives that enhanced efficiency or service quality.
