At a Glance
- Tasks: Manage group bookings, negotiate rates, and prepare itineraries for clients.
- Company: Join Interopa Holidays, a leading DMC in the UK with a rich history.
- Benefits: Enjoy 28 days of annual leave, flexible working, and a supportive team environment.
- Other info: Office-based role in London with opportunities for career growth.
- Why this job: Be part of a dynamic team and enhance your skills in the travel industry.
- Qualifications: Must be a native Italian or Spanish speaker with travel agency experience.
The predicted salary is between 30000 - 40000 £ per year.
Interopa are looking to expand our European team with candidates who are native speakers of either Italian or Spanish to join our Groups Bookings Reservations Department.
Candidates must be native in one of the above languages and must be able to demonstrate fluency both written and spoken, as you will write daily professional emails to our clients.
Location: The role is 100% office based, London Paddington, Hyde Park, W2 3HA.
Hours: Monday to Friday, 09:00 to 18:00. 4 days a week in the office, 1 day from home (remote).
Holidays: 20 days holiday plus 8 bank holidays, a total of 28 days annual leave per full year.
Key responsibilities:
- Dealing with group requests on a daily basis
- Invoicing and calling various suppliers, such as accommodation, transport, restaurants and events, to negotiate the rates and availability for each enquiry
- Following up to confirm the group with clients
- Preparing itineraries and tour programmes
- Booking restaurants, entrance fees, coaches, guides and similar
- Preparing invoices
- Handling the rooming list
- Preparing vouchers
- Keeping contact with agencies and suppliers
- Working as part of a team, sharing your experience and knowledge
- Organising tailor-made packages for London as well as tours in Scotland and South England
- Making accurate, rapid cost and profit calculations whilst providing customers with quotations
- Arranging accommodation and ground services bookings
The ideal candidate will have:
- Worked for a travel agency or tour operator company before (compulsory)
- One year experience dealing with operations bookings for adult groups, incentives, congress, series and tours in London, Scotland and South England, and student groups
- An understanding of the UK inbound market and the overall tour operator concept
- Good computer literacy with the ability to use Microsoft Office
- Strong negotiating abilities and the ability to work under pressure to satisfy customer needs
- Excellent communication skills in both English and their native language, Italian or Spanish.
About Interopa: Interopa Holidays Ltd is a leading DMC for London and the UK, established in 1974, specialising in hotel bookings, football and concert packages, theatre tickets and much more. Our Group and Incentive department provides expertise in handling all types of group, and our online booking system is ideal for FIT bookings. Interopa Holidays strives to maintain a high level of service to our clients worldwide.
Groups Reservations Agent employer: INTEROPA HOLIDAYS
Interopa Holidays Ltd is an exceptional employer, offering a vibrant work culture in the heart of London, where employees can thrive in a supportive environment that values teamwork and collaboration. With opportunities for professional growth and a generous holiday package of 28 days annually, including bank holidays, we ensure our staff enjoy a healthy work-life balance while engaging in meaningful work within the travel industry.
