At a Glance
- Tasks: Manage group travel bookings and ensure seamless itineraries.
- Company: Join Interopa, an award-winning DMC with over 50 years of experience in unforgettable travel.
- Benefits: Enjoy a competitive salary, hybrid working, and company discounts on travel.
- Other info: Shortlisted candidates will undergo a language assessment and two interviews.
- Why this job: Be part of a diverse team that values innovation and customer excellence in travel.
- Qualifications: Fluent in Italian or French, with experience in travel or hospitality preferred.
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Location: Central London (W2, near Paddington) Hybrid working after probation Period to (4 days office / 1 day remote)
Salary: £30,000£35,000 per annum
Hours: MondayFriday, 9:0018:00 (1-hour lunch)
Who we are Interopa has been creating unforgettable group travel experiences across the UK & Ireland for over 50 years. Were a multicultural team that values inclusivity, collaboration and innovation. Our mission is to deliver carefully curated tours that showcase our destinations while providing exceptional service.
About the role
We are hiring a Travel Operations Executive fluent in either Italian or French.
You will manage end-to-end group travel bookings, from enquiry to final delivery, ensuring every itinerary runs seamlessly.
Key responsibilities Make group travel bookings: manage enquiries, design itineraries, negotiate rates and confirm all services (hotels, transport, attractions).
Prepare proposals and quotes: draft persuasive itineraries and costings in Italian or French, apply mark-ups, calculate profit and issue invoices.
Oversee operations: maintain rooming lists, vouchers and manifests using Tour Plan software; liaise with Hotel and service suppliers and clients to ensure flawless execution.
Collaborate & innovate work with sales and product teams to develop new programmes and stay current on destination trends.
Customer excellence: deliver top-tier service, proactively resolving issues and exceeding client expectations.
About you Fluent in Italian or French and proficient in English (written and spoken).
Experience in Hotel , Tarvel Agency, travel Company, tour operations, group travel, MICE, events or hospitality is preferred.
Strong negotiation and organisational skills; able to juggle multiple projects and meet deadlines.
Comfortable with booking systems (e.g. Tour Plan)
Full knowledge on MS Office, Outlook ect.
Knowledge of UK & Ireland as tourist travel destinations.
What we offer Transparent pay & perks: competitive salary with bonus; 20 days holiday + 8 bank holidays + 2 paid sick days; pension contribution; company discounts on travel and excursions
Hybrid flexibility: 4 days in the office and 1 day WFH after 6 months probation; supportive worklife balance
Professional development: structured training, mentorship and clear progression paths into senior operations or sales roles.
Inclusive culture: we celebrate diversity and encourage every team member to bring fresh perspectives to our mission.
Hiring process Shortlisted candidates will complete a brief language assessment followed by two interviews (including a discussion with the Head of Group Operations and a team culture interview). We aim to keep the process transparent and respectful of your time.
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Travel Executive (French) in Wembley employer: INTEROPA HOLIDAYS LTD
Interopa is an award-winning Destination Management Company located in the heart of Central London, offering a vibrant and inclusive work culture that values collaboration and innovation. As a Travel Executive, you will benefit from competitive salaries, hybrid working arrangements, and ample opportunities for professional development, all while being part of a multicultural team dedicated to creating unforgettable travel experiences. With a focus on employee growth and a supportive work-life balance, Interopa stands out as an excellent employer for those seeking meaningful and rewarding careers in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Executive (French) in Wembley
✨Tip Number 1
Brush up on your negotiation skills! As a Travel Operations Executive, you'll need to negotiate rates and confirm services. Practising these skills can give you an edge during the interview process.
✨Tip Number 2
Familiarise yourself with Tour Plan software or similar booking systems. Being able to demonstrate your proficiency in these tools will show that you're ready to hit the ground running.
✨Tip Number 3
Stay updated on travel trends in the UK and Ireland. Showing your knowledge about current destinations and experiences can impress the interviewers and highlight your passion for the role.
✨Tip Number 4
Prepare for the language assessment by practising your French or Italian. Being fluent is crucial, so consider engaging in conversations or taking practice tests to boost your confidence.
We think you need these skills to ace Travel Executive (French) in Wembley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in travel operations, group bookings, and customer service. Emphasise your language skills in French or Italian, as well as any familiarity with booking systems like Tour Plan.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for travel and your ability to manage group bookings. Mention specific experiences where you successfully handled multiple projects or resolved client issues, demonstrating your organisational and negotiation skills.
Showcase Your Knowledge of Destinations:In your application, include insights about UK and Ireland as travel destinations. This could be through mentioning popular attractions or unique experiences you can offer clients, showing that you understand the market.
Prepare for Language Assessment:Since the role requires fluency in French or Italian, practice your language skills before the assessment. Be ready to demonstrate your proficiency in both written and spoken forms, as this will be crucial for drafting proposals and communicating with clients.
How to prepare for a job interview at INTEROPA HOLIDAYS LTD
✨Showcase Your Language Skills
Since the role requires fluency in either Italian or French, be prepared to demonstrate your language proficiency during the interview. You might be asked to conduct part of the conversation in your chosen language, so practice speaking about your experiences and skills in that language beforehand.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in travel operations, group bookings, or customer service. Use specific examples to illustrate how you've successfully managed similar tasks in the past, as this will show your potential employer that you're well-suited for the role.
✨Demonstrate Your Organisational Skills
The job involves juggling multiple projects and deadlines, so be ready to talk about how you stay organised. Share tools or methods you use to manage your time effectively, and provide examples of how you've successfully handled busy periods in previous roles.
✨Research the Company Culture
Interopa values inclusivity and collaboration, so it's important to show that you align with their company culture. Familiarise yourself with their mission and values, and think about how you can contribute to their team dynamic. Be prepared to discuss how you work well in a multicultural environment.
