At a Glance
- Tasks: Build relationships with venues and manage listings for our platform.
- Company: Join a vibrant team at Bookado in SW London.
- Benefits: Earn £110 per day, plus bonuses and enjoy a lifetime membership.
- Other info: Flexible hours with opportunities for travel and growth.
- Why this job: Be the face of Bookado and help create amazing experiences.
- Qualifications: No prior experience needed, just bring your passion and motivation.
The predicted salary is between 8800 - 11000 £ per year.
We are looking for a new Customer Success Executive to help us find and onboard the very best activities and venues to our platform.
Benefits
- Workspace provided in SW London (preferred attendance half day/full day per week)
- Bookado Lifetime Membership
- 2 days per week (16 hours), work can be split into half days
- £110 per day plus bonuses
Key Responsibilities
- Build and maintain Bookado’s relationship with venues
- Upload and maintain venue listings
- Quality check existing venue listings and offers
- Organise special offers with venues and work with Marketing Manager to communicate offers
- Facilitate client venue tours when necessary
- Maintain an internal database of contacts and offers
Qualifications
- Motivated, passionate and personable
- Comfortable with frequent travel; must be able to commute to Putney, Southfields or Fulham in SW London at least one day per week
- Previous experience not required
- #J-18808-Ljbffr
Customer Success Executive employer: Internwise
At OMNI Wellness Group, we pride ourselves on fostering a supportive and dynamic work environment in West London, where creativity and attention to detail are highly valued. As a PA/Admin Intern, you'll have the unique opportunity to work closely with our co-owner, gaining hands-on experience in managing both personal and professional tasks while contributing to our diverse wellness initiatives. We offer a culture of growth and learning, ensuring that every team member is empowered to develop their skills and make a meaningful impact within our organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success Executive
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Internwise and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Internwise and let us see your personality shine through!
We think you need these skills to ace Customer Success Executive
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Internwise.
Get Familiar with Our Brand:Before applying, take some time to learn about Internwise and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Internwise
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Internwise.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Internwise will surely appreciate.
