At a Glance
- Tasks: Build relationships with venues and manage listings on our platform.
- Company: Join a vibrant team at Bookado in South West London.
- Benefits: Earn £110 per day plus bonuses and enjoy a lifetime membership.
- Other info: Flexible hours with opportunities for travel and growth.
- Why this job: Be the face of our brand and help create amazing experiences.
- Qualifications: No experience needed, just bring your passion and motivation.
The predicted salary is between 22000 - 28000 £ per year.
We are looking for a new Customer Success Executive to help us find and onboard the very best activities and venues to our platform.
Benefits
- Workspace provided in SW London (preferred attendance half day/full day per week)
- Bookado Lifetime Membership
- 2 days per week (16 hours), work can be split into half days
- £110 per day plus bonuses
Key Responsibilities
- Build and maintain Bookado’s relationship with venues
- Upload and maintain venue listings
- Quality check existing venue listings and offers
- Organise special offers with venues and work with Marketing Manager to communicate offers
- Facilitate client venue tours when necessary
- Maintain an internal database of contacts and offers
Qualifications
- Motivated, passionate and personable
- Comfortable with frequent travel; must be able to commute to Putney, Southfields or Fulham in SW London at least one day per week
- Previous experience not required
Customer Success Executive employer: Internwise
Join our dynamic team as a Customer Success Executive in the vibrant area of South West London, where you'll enjoy a flexible work schedule and the opportunity to build meaningful relationships with local venues. With benefits like a Bookado Lifetime Membership and competitive daily rates plus bonuses, we foster a supportive work culture that prioritises employee growth and collaboration. Experience the excitement of working in a role that not only values your contributions but also encourages you to explore and engage with the community around you.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. The more connections you make, the better your chances of landing that Customer Success Executive role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Bookado tick and think about how you can contribute to building those relationships with venues. Show us your passion during the interview!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the role. Highlight your motivation and personable nature, and don’t forget to mention your willingness to travel around SW London.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Bookado team and making a difference in customer success.
We think you need these skills to ace Customer Success Executive
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Success Executive role. Highlight any relevant experience or skills that align with our mission at StudySmarter, especially in building relationships and maintaining listings.
Show Your Passion:We love seeing enthusiasm! In your application, let us know why you're excited about this role and how you can contribute to our team. A genuine passion for customer success and venue management will definitely catch our eye.
Be Personable:As a Customer Success Executive, being personable is key. Use a friendly tone in your written application to reflect your personality. We want to see the real you, so don’t be afraid to let your character shine through!
Apply Through Our Website:To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right hands. We can’t wait to hear from you!
How to prepare for a job interview at Internwise
✨Know the Company Inside Out
Before your interview, take some time to research the company and its platform. Understand their mission, values, and the types of venues they work with. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Customer Success Executive, building relationships is key. Prepare examples from your past experiences where you've successfully interacted with clients or managed relationships. Highlight your personable nature and how it can benefit the company’s relationship with venues.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult venue or managing client expectations. Think through potential scenarios beforehand and prepare your responses to demonstrate your problem-solving skills and adaptability.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the types of venues they currently partner with, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
