Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client accounts, handle requests, and upsell services to boost revenue.
- Company: Join a dynamic team at Chilliapple, where innovation meets collaboration.
- Benefits: Gain exposure to various industries and learn from senior stakeholders without rigid hierarchies.
- Why this job: Develop your skills in a supportive environment while making a real impact on clients' success.
- Qualifications: Pursuing a degree in Business Management, Marketing, or similar; customer service experience preferred.
- Other info: Opportunity to work across departments and enhance your technical knowledge quickly.
The predicted salary is between 28800 - 43200 £ per year.
Social network you want to login/join with:
Key responsibilities:
• Account Management of existing clients, handling ongoing requests within their support and maintenance packages, and upselling additional work and services to maximise revenue
• Working with the rest of the team to understand clients’ requirements, ask appropriate questions, and come up with the right solutions to meet their needs
• Organising and attending regular client meetings to review progress and discuss future work
• You should position yourself as a ‘sustaining resource’ in the eyes of your clients – a member of their own team – by consistently demonstrating exceptional communication skills and a proactive nature
• Deliver account updates in weekly meetings, identifying blockers to overcome, and opportunities for further sales and revenue growth
• QA and testing of web and mobile project updates
• Writing case studies and attaining positive reviews from your clients on Google and Trustpilot
• Contributing to chilliapple’s overall marketing efforts, including attending networking events and exhibitions, and writing content for blogs and PR releases
Key traits required:
• Outstanding verbal and written communication skills
• Exceptional attention to detail
• An analytical mind and enthusiasm for problem solving
• Open and honest
• Able to demonstrate empathy towards clients
• Well organised with an ability to prioritise tasks
• A real desire to learn new skills
• A team player with a strong work ethic
What’s in it for you?
The sheer variety within our client base, and their unique requirements, will expose you to a range of different industries. You’ll pick up comprehensive technical knowledge within the first few months, and will benefit from an accelerated learning curve. Your experiences with one client will enable you to be more consultative with the next, and the rest of the Account Management team will be on hand to offer support whenever it’s needed.
You’ll also be exposed to every department of the business. There’s no rigid corporate hierarchy so you’ll be learning directly from senior stakeholders. You’ll learn about marketing and product, sales and negotiations, revenue forecasting and budgeting, operations management and much more.
Qualifications
Key skills, qualifications & experience:
• Studying a degree in Business Management, Marketing, Digital Media or similar
• Experience in a customer-centric role, either over the phone or face-to-face
• Strong business writing skills and ability to produce high quality documents
• Able to demonstrate strong commercial awareness
• Experience in a revenue generating role is advantageous
• Proficient in the use of the Microsoft Office suite
• Some knowledge of the design and development process for websites or mobile applications is a distinct advantage
#J-18808-Ljbffr
Account Executive employer: Internwise
Contact Detail:
Internwise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what we stand for at StudySmarter will help you align your approach during interviews and discussions, showcasing how you can contribute to our team.
✨Tip Number 2
Network with current employees or alumni who have worked in similar roles. They can provide insights into the day-to-day responsibilities of an Account Executive and share tips on how to excel in the position.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your problem-solving skills and ability to manage client relationships. This will show us that you can handle the responsibilities outlined in the job description.
✨Tip Number 4
Stay updated on industry trends and challenges that our clients may face. Being knowledgeable about the market will allow you to engage in meaningful conversations during interviews and demonstrate your proactive nature.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and customer-centric roles. Emphasise your communication skills and any experience you have with upselling or revenue generation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've demonstrated exceptional communication skills and problem-solving abilities in previous positions.
Showcase Relevant Skills: In your application, clearly outline your strong business writing skills and any experience with Microsoft Office. If you have knowledge of web and mobile development processes, be sure to include that as well.
Prepare for Interviews: If invited for an interview, prepare by thinking about how you can position yourself as a 'sustaining resource' for clients. Be ready to discuss how you would handle client meetings and overcome challenges in account management.
How to prepare for a job interview at Internwise
✨Showcase Your Communication Skills
As an Account Executive, exceptional communication is key. Prepare to demonstrate your verbal and written skills during the interview by articulating your thoughts clearly and confidently. Consider sharing examples of how you've effectively communicated with clients in the past.
✨Demonstrate Problem-Solving Abilities
The role requires an analytical mind and a knack for problem-solving. Be ready to discuss specific challenges you've faced in previous roles and how you approached them. This will show your potential employer that you can think critically and find solutions under pressure.
✨Prepare for Client Scenarios
Since you'll be managing client accounts, think about potential scenarios you might encounter. Prepare to discuss how you would handle client requests, upsell services, or resolve conflicts. This will illustrate your proactive nature and ability to position yourself as a valuable resource.
✨Highlight Your Organisational Skills
Being well-organised is crucial for this role. Share examples of how you've successfully managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised, as this will reassure the interviewer of your ability to prioritise effectively.
