At a Glance
- Tasks: Provide GDS and technical support for travel advisors and internal teams.
- Company: Join Internova Travel Group, a leader in travel technology.
- Benefits: Competitive salary, hybrid work options, and opportunities for growth.
- Other info: Exciting role with a focus on improving operational processes.
- Why this job: Be part of a dynamic team enhancing travel experiences with tech.
- Qualifications: 3-5 years of experience with Travelport and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Internova Travel Group is seeking a Travel Technologies Application Support Specialist to provide GDS and technical product support for advisors and internal departments. The role involves managing queries, assisting advisors, and enhancing operational processes.
Qualified candidates should have 3-5 years of experience with Travelport and strong customer service skills. This hybrid/onsite position offers a salary range reflective of the local market based on experience.
Travel Tech GDS & Apps Support Specialist employer: Internova Travel Group
Internova Travel Group is an exceptional employer that values innovation and collaboration, offering a dynamic work culture where employees can thrive. With a strong focus on professional development, team members are encouraged to grow their skills in the travel technology sector while enjoying the flexibility of a hybrid work environment. Located in a vibrant area, the company provides competitive salaries and a supportive atmosphere that fosters both personal and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Tech GDS & Apps Support Specialist
✨Tip Number 1
Network like a pro! Reach out to folks in the travel tech industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got experience with Travelport, make sure to highlight specific examples of how you've used it to solve problems or improve processes.
✨Tip Number 3
Prepare for the interview by brushing up on common GDS queries and solutions. Being able to talk through real scenarios will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Travel Tech GDS & Apps Support Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Travelport and any relevant customer service skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about travel tech and how you can enhance operational processes. Let us know what makes you the perfect fit for our team.
Showcase Your Problem-Solving Skills:In this role, you'll be managing queries and assisting advisors, so highlight any experiences where you've successfully resolved issues or improved processes. We love seeing candidates who can think on their feet!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Internova Travel Group
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of Travelport and other GDS systems. Be ready to discuss specific features, common issues, and how you've resolved them in the past. This will show that you're not just familiar with the technology but can also provide valuable insights.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer queries or technical support issues in previous roles. Highlight your ability to remain calm under pressure and how you’ve gone the extra mile to assist clients. This is crucial for a role that involves supporting advisors and internal departments.
✨Understand the Company Culture
Research Internova Travel Group and understand their values and mission. Tailor your responses to reflect how your personal values align with theirs. This will demonstrate that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of your interview. This could be about their operational processes or how they measure success in this role. It shows that you’re engaged and interested in contributing to their success.
