At a Glance
- Tasks: Manage and enhance global Meetings & Events programmes while collaborating with diverse teams.
- Company: Join ALTOUR, a leader in corporate travel management with a vibrant culture.
- Benefits: Enjoy 25 days annual leave, private health care, and a bonus programme.
- Other info: Hybrid role with opportunities for professional growth and development.
- Why this job: Make a real impact in a dynamic environment that values innovation and teamwork.
- Qualifications: 7-10 years in Meetings & Events operations with strong analytical skills.
The predicted salary is between 60000 - 75000 £ per year.
At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group. Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you’ll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey.
Responsibilities
- Support the day-to-day administration and operation of the global Meetings & Events programme.
- Partner with programme leadership and key stakeholders to ensure successful programme execution and adoption.
- Support governance activities, stakeholder engagement, issue resolution, and escalation management.
- Assist with programme communications and change initiatives.
- Support implementation and enhancement of Meetings & Events operating processes and standards.
- Provide first-line support to meeting requestors, meeting planners, and programme stakeholders.
- Administer and support Meetings & Events technology platforms, including Cvent and future approved solutions.
- Assist users with Meeting Request Form (MRF) submissions, platform navigation, and system utilisation.
- Troubleshoot system issues and coordinate escalation to technical teams where required.
- Maintain user access, system configurations, and platform documentation.
- Deliver onboarding and training programmes for stakeholders, meeting planners, and end users.
- Develop and maintain training materials, process documentation, user guides, and best practice resources.
- Monitor adherence to Meetings & Events policies, corporate requirements, and approved operating procedures.
- Track compliance with preferred supplier programmes and approved sourcing processes.
- Promote adoption of preferred suppliers and approved sourcing channels.
- Ensure accurate data capture and data integrity within Meetings & Events technology platforms.
- Produce operational, management, compliance, and adoption reports.
- Provide analysis of programme performance and identify trends, risks, and improvement opportunities.
Qualifications
- 7–10+ years in Meetings & Events operations.
- Experience supporting global Meetings & Events programme.
- Strong knowledge of Meetings & Events governance, sourcing, compliance, and operational processes.
- Excellent verbal and written communication skills.
- Project management experience with the ability to prioritise tasks, meet deadlines, and manage competing priorities effectively.
- Proven experience in fostering an inclusive work environment and promoting team success.
Pay and Benefits
Our benefit offerings include Group Pension scheme, 25 days annual leave entitlement plus 8 bank holidays, Private health and dental care, Life insurance with Employee Assistance Programmes, counselling and well-being services, Group Income Protection and Perkbox (staff discount platform).
Regional Meetings & Events Programme Manager (Europe) in London employer: Internova Travel Group
At ALTOUR, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With a strong emphasis on professional growth, innovative technology, and collaboration, we offer exceptional benefits including a generous leave policy, private health care, and a supportive environment for continuous improvement. Working from our London or Halifax offices, you'll be part of a global team dedicated to making meaningful connections while enjoying the flexibility of a hybrid role.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Meetings & Events Programme Manager (Europe) in London
✨Get Involved in Local Travel Events
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We think you need these skills to ace Regional Meetings & Events Programme Manager (Europe) in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Regional Meetings & Events Programme Manager (Europe) role at Internova Travel Group.
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Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Internova Travel Group's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Regional Meetings & Events Programme Manager (Europe).
How to prepare for a job interview at Internova Travel Group
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
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Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
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In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
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Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Internova Travel Group.
