Event Account Manager

YES | Your Event Solutions, an ALTOUR Company. At YES, we believe in the power of live experiences to connect people, inspire action, and move businesses forward. As a leading global meetings and events agency, we craft extraordinary moments that align audience emotion with business strategy. We’re building a team of ambitious, curious, and creative professionals who thrive on collaboration and challenge. Our culture is built on continuous improvement and mutual empowerment - where ideas are welcomed, development is championed, and success is shared. Whether delivering in-person, virtual, or hybrid experiences, we’re united by a single goal: to help our clients connect with their audiences in unforgettable ways.

Responsibilities

• Develop and maintain strong relationships with key clients.
• Provide quarterly updates, event debriefs, and manage incoming briefs.
• Proactively seek opportunities to grow accounts and secure new business.
• Lead full event delivery for projects under £500k, from concept to completion.
• Oversee venue sourcing, supplier management, and contract negotiations.
• Produce and manage event project plans, ensuring all deadlines are met.
• Handle event logistics from briefing to financial reconciliation.
• Manage event budgets, ensuring cost-effectiveness and adherence to financial processes.
• Negotiate costs with vendors and clients to optimise profitability.
• Coordinate delegate management using industry-standard tools.
• Travel as required for onsite management and client meetings.
• Work with creative teams to develop event concepts and communication plans.
• Collaborate with external PR teams when necessary.
• Support the Account Director in implementing strategic initiatives.
• Identify and capitalise on growth opportunities within new and existing clients.

Location

This is a UK hybrid role with the base being either London or Halifax. Candidates must be flexible in terms of working from home, an office location and event locations.

Qualifications

• 4 years+ experience in Event Management and strong project management skills.
• Experience with the RFP process; creating detailed proposals and event briefs, client pitching and detailed cost sheets supporting account growth and opportunities.
• Experience delivering incentive trips, managing exhibitions and producing conferences as well as traditional event types.
• Experience sourcing and communicating with suppliers globally.
• Solid understanding of global venues, alongside excellent research skills.
• Proven experience with detailed budget reconciliation and budget management.
• Confident managing large scale budgets and event forecasts in multiple currencies.
• Demonstrate outstanding time management, problem solving and organisational skills.
• Willingness to take initiative and to adapt a ‘can-do’ and flexible attitude.
• A creative and organised mindset, and ability to prioritise.
• Ideas driven and able to bring new creative concepts for delivery and execution.
• Delivering exceptional delegate experience with an above and beyond attitude.
• Able to work collaboratively with the team, but also thrive working independently.
• Strong communication skills both written and verbal.
• Attention to detail and ability to stay calm in an event execution environment.
• Fluency in English is essential and proficiency in other languages is a bonus.
• Proven experience with IT programmes such as Microsoft Suite, Salesforce, CVENT, STOVA and Smartsheet is a bonus.
• Flexible to travel for onsite, globally as well as flexibility in the working week with occasional evenings and weekend events.

Pay and Benefits

• Competitive salary and incentive opportunities
• 25 days annual leave plus bank holidays
• Hybrid working options
• Medicash Health Plan
• BUPA Dental Plan
• Life assurance
• Employee Assistance Programme
• Hotel Agent Rates access
• FAM trips and supplier dinners

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.