At a Glance
- Tasks: Provide GDS and technical support for travel advisors and internal teams.
- Company: Join Internova Travel Group, a leader in travel technology.
- Benefits: Hybrid work model with competitive salary based on experience.
- Other info: Opportunity to grow in a fast-paced travel tech environment.
- Why this job: Be part of a dynamic team enhancing travel technology and customer service.
- Qualifications: 3-5 years of experience with Travelport and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Internova Travel Group is seeking a Travel Technologies Application Support Specialist to provide GDS and technical product support for advisors and internal departments. The role involves managing queries, assisting advisors, and enhancing operational processes.
Qualified candidates should have 3-5 years of experience with Travelport and strong customer service skills. This hybrid/onsite position offers a salary range reflective of the local market based on experience.
Travel Tech GDS & Apps Support Specialist in City of Westminster employer: Internova Travel Group
Internova Travel Group is an excellent employer that values innovation and collaboration in the travel technology sector. With a strong focus on employee growth, we offer comprehensive training and development opportunities, alongside a supportive work culture that encourages teamwork and creativity. Located in a vibrant area, our hybrid/onsite role provides flexibility and a competitive salary, making it an ideal place for professionals looking to make a meaningful impact in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Tech GDS & Apps Support Specialist in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to folks in the travel tech industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews by brushing up on your GDS knowledge and customer service skills. We recommend doing mock interviews with friends or using online platforms to get comfortable with common questions.
✨Tip Number 3
Showcase your problem-solving skills! When discussing your experience, highlight specific instances where you’ve resolved technical issues or improved processes. This will make you stand out as a candidate who can enhance operational efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Travel Tech GDS & Apps Support Specialist in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Travelport and any relevant customer service skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about travel tech and how you can enhance operational processes. Let us know what makes you the perfect fit for our team.
Showcase Your Problem-Solving Skills:In this role, you'll be managing queries and assisting advisors, so highlight any experiences where you've successfully resolved issues. We love seeing candidates who can think on their feet and provide excellent support!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Internova Travel Group
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of Travelport and other GDS systems. Be prepared to discuss specific features, troubleshooting techniques, and how you've used these tools in past roles. This will show that you're not just familiar with the technology but can also provide valuable insights.
✨Showcase Your Customer Service Skills
Since this role involves assisting advisors and internal departments, be ready to share examples of how you've handled customer queries in the past. Highlight any challenging situations you've navigated and how your approach led to positive outcomes. This will demonstrate your ability to provide excellent support.
✨Understand Operational Processes
Familiarise yourself with common operational processes in the travel industry. Think about how you can enhance these processes based on your previous experiences. Being able to suggest improvements during the interview will show that you're proactive and have a genuine interest in optimising operations.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the team, company culture, and the specific challenges they face. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
