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- Tasks: Create clear and engaging product documentation for cutting-edge technology.
- Company: Join a rapidly growing tech company passionate about defence innovation.
- Benefits: Competitive salary, flexible working, free meals, and private health care.
- Why this job: Be part of a team redefining defence capabilities while enjoying a dynamic work environment.
- Qualifications: Strong English skills, attention to detail, and ability to manage multiple projects.
- Other info: Collaborative culture with opportunities for personal growth and impact.
The predicted salary is between 35000 - 45000 £ per year.
We’re looking for a Technical Author to manage our customer-facing product documentation.
OpenWorks develops world leading technology. As Technical Author, you\’ll be responsible for working with subject matter experts across the company to translate technical intent, product features and capabilities into clear English which is easily understood by our customers and end-users.
This role involves a significant amount of time working with our physical products and so is primarily an on-site role. OpenWorks has a culture of flexible working (both in time and location) dependant on project requirements.
More about us? We’re a rapidly growing business operating globally with a passion for exceptional engineering and building on a legacy of defence innovation in the North East of England.
Our products provide ultra-high performance, real-time detection, tracking, identification and targeting of dynamic aerial threats. They have been deployed internationally to protect high profile military and civilian assets, and contribute towards the defeat of nuisance, misguided and maliciously deployed drones during operations.
We are very proud to have supported a wide range of law enforcement and military operators, protecting many of the most high profile sites and individuals around the world.
The amazing things we do are only possible because of a dedicated and passionate team.
Our benefits:
- Salary between £35,000 – £45,000 depending upon experience
- Performance related bonus
- Flexible working options available. We recognise the commitment and care of our team in making OpenWorks the success that it is and understand that life and work don’t always fit neatly into set hours so we\’re happy to consider flexible working arrangements
- 25 days holiday plus public holidays (+ long-service bonus days)
- Free breakfast and a free freshly cooked lunch served daily by Chef Mark and his team
- Private health care insurance (Aviva)
- Death in service cover to protect those close to you
- EV car scheme
- Cycle to Work Scheme
- Paid team socials (i.e. think quiz nights, football, board game events and more)
- Pension scheme (up to 4% matched contribution)
- Free eye tests and £75 towards a pair of glasses per prescription change
- A high-energy and dynamic work environment, based in the beautiful Northumberland countryside
- A positive company culture – we enable change, encourage challenge and demonstrate commitment
What you’ll be doing:
- Write and update internal technical documents (e.g. build procedures, training material)
- Create annotated images (from photos or CAD drawings)
- Create illustrative diagrams
- Take the lead on gathering information from the engineering design team to understand the intended build process, critical steps and inspection points in order to create clear instructions for the Production team.
- Interpret and analyse technical documents and drawings to extract essential data for documentation
- Leading technical reviews and validation of technical documents
What we’re looking for:
- Excellent English grammar and attention to detail
- Ability to communicate technical information
- Ability to write clear and succinct instructions in English
- Capability to manage multiple projects concurrently
- Detailed knowledge of how to create technical documents in MS Word
- Ability to create graphics to compliment the documentation
- Curious and creative
Desirable attributes:
- Experience working in the defence and security sector
- A degree in Engineering, English, Writing or other relevant subject
- Experience in revision control of documents
A front-row seat to cutting-edge innovation: you’ll work hands-on with world-class technology that’s redefining defence and security capabilities worldwide
A collaborative and high-trust environment: where engineers, designers and writers work side-by-side, sharing knowledge and ideas to produce outstanding results
Room to grow and shape your craft: with opportunities to influence how OpenWorks communicates its technology to customers and the wider world.
A workplace that values balance and belonging: enjoy flexible working, free daily meals, team socials and a culture that genuinely celebrates and empowers its people.
As a small, fast growing company (with approx 70 people), we offer the opportunity for a professional to have autonomy and responsibility. You’ll directly see the impact of your efforts.
More about us:
Vision
Help protect the territory and airspace of NATO countries and their allies.
Mission
Be a world-leading provider of autonomous technology for Surveillance applications and Defence
Values
Be a Good Egg: Earn respect, have mutual trust and be honest
Do cool stuff: We develop cool tech with an awesome team, and we get stuff done
Be empowered: We are autonomous, reliable and take personal responsibility
We are one team: Look out for each other and the team
Things go wrong: Fail fast, learn and move on
Have fun: We’re doing amazing things with passionate people
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Technical Author (Production) employer: Internetwork Expert
Contact Detail:
Internetwork Expert Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Author (Production)
✨Tip Number 1
Network like a pro! Reach out to current employees at OpenWorks on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding their products inside out. Dive into their tech and think about how you can translate that into clear documentation. Show them you’re not just a writer, but a tech-savvy communicator!
✨Tip Number 3
Bring your portfolio to life! If you’ve got examples of technical documents or graphics you’ve created, showcase them during your interview. It’s all about proving you can deliver what they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the OpenWorks team.
We think you need these skills to ace Technical Author (Production)
Some tips for your application 🫡
Show Off Your Writing Skills: As a Technical Author, your writing is key! Make sure your application showcases your ability to write clear and concise English. Use examples of your previous work to demonstrate how you can translate complex technical information into easy-to-understand documentation.
Tailor Your Application: Don’t just send a generic CV and cover letter. Tailor your application to highlight your experience in creating technical documents and your understanding of the defence sector. We want to see how your skills align with what we do at OpenWorks!
Highlight Your Attention to Detail: Attention to detail is crucial for this role. In your application, mention specific instances where your keen eye for detail made a difference in your work. This could be anything from catching errors in documents to ensuring clarity in instructions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re genuinely interested in joining our team at OpenWorks!
How to prepare for a job interview at Internetwork Expert
✨Know Your Stuff
Familiarise yourself with OpenWorks' products and the technology they develop. Understand the key features and capabilities of their offerings, especially in relation to defence and security. This will help you articulate how your skills as a Technical Author can effectively communicate these complex ideas.
✨Showcase Your Writing Skills
Prepare samples of your previous technical documentation or writing. Be ready to discuss your process for creating clear and concise instructions. Highlight your attention to detail and ability to translate technical jargon into easily understandable language, which is crucial for this role.
✨Engage with the Team
Since collaboration is key at OpenWorks, be prepared to discuss how you work with subject matter experts and engineers. Share examples of how you've successfully gathered information and feedback from technical teams to enhance your documentation. This shows that you value teamwork and communication.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, the team you'll be working with, and the specific challenges they face in documentation. This not only demonstrates your interest in the role but also gives you a better understanding of how you can contribute to their mission.