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For Companies At a Glance
- Tasks: Lead marketing strategies and daily retail operations to boost sales and customer engagement.
- Company: Join Seraphine, a global leader in maternity wear, dedicated to empowering women through stylish clothing.
- Benefits: Enjoy 25 days holiday, early finish Fridays, and a generous staff discount on products.
- Why this job: Be part of a dynamic team that values innovation and supports mothers in their journey.
- Qualifications: Experience in retail marketing or operations with strong analytical and leadership skills required.
- Other info: Hybrid work model: 3 days in London office, 2 days remote.
The predicted salary is between 38400 - 57600 £ per year.
About Seraphine
Seraphine is a global leader in maternity and nursing wear. With over two decades of experience, we help women feel confident in their changing bodies and enable them to continue to express the choice and style they had prior to pregnancy and during pregnancy, whilst providing them with product innovations that make motherhood a breeze.
We’re more than just a clothing brand; we’re a community that understands the unique needs and challenges of expectant and new mothers. Our commitment to quality, comfort, and style has made us a trusted choice for women worldwide.
Workplace and Culture
Driven by innovation and a passion for excellence, our team thrives on achieving market-leading results. We value resourcefulness, dependability, and diverse perspectives, fostering a culture of go-getters who push boundaries every day. At Seraphine, we do what we love and invite exceptional individuals from all backgrounds to join us on this exciting journey.
Purpose:
The Retail Marketing & Operations Manager will oversee the seamless integration of marketing initiatives with operational excellence to drive customer engagement, sales growth, and brand presence across retail stores.
Hybrid – 3 days from central London office and 2 days from home.
Salary: £46k
Accountabilities:
- Develop and execute marketing strategies and campaigns to increase foot traffic, sales, and customer engagement across retail locations.
- Oversee all day-to-day retail operations, ensuring efficiency, compliance, and an exceptional customer experience.
- Track and report on sales, customer sentiment, and marketing effectiveness to grow the active customer base and exceed sales targets.
- Manage and support retail teams, acting as the point of liaison between global retail teams and head office, streamlining communications.
Minimum Requirements:
- Proven experience in retail marketing, operations, or a similar role, with a track record of driving sales and operational excellence.
- Strong analytical, leadership, and communication skills, with proficiency in retail and marketing systems.
- Process-oriented with a drive for paramount efficiency.
- Highly numerate with strong Excel competencies.
- Results-driven, highly organized, and adaptable, with a passion for enhancing customer experiences and achieving business growth.
Benefits:
- Annual leave entitlement – 25 days paid holiday + any bank/public holidays.
- Birthday Leave – Paid day off for birthday.
- Early finish Friday – Early finish on Fridays at 3pm.
- Core Hours – Core hours are from 10:00am – 4:30pm.
- Staff discount – 50% off on full-price & 20% on sale items.
- Life Assurance.
- Income Protection.
- Auto-enrolment Pension Scheme – 5% Employee and 3% Employer contribution.
- Employee discount benefits via Enjoy Benefits Hub: Gadget Insurance, Cancer Screening, Pet Insurance.
Upon successful completion of the probationary period:
- Salary Exchange Benefits: Enjoy Technology/Mobile Phones, Will Writing, Holiday Exchange Buy/Sell, Workplace Nursery (saves both Tax and NI), Gym Benefit, Cycle 2 Work.
- Health Cash Plan: Medicash – Dental Treatment, Eye Tests/Glasses, Physio etc.
On the completion of 1 year’s service:
- Electric Car Scheme.
- Enhanced Maternity/Paternity Leave.
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Retail Marketing & Operations Manager employer: Internetwork Expert
Contact Detail:
Internetwork Expert Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Marketing & Operations Manager
✨Tip Number 1
Familiarize yourself with Seraphine's brand values and product offerings. Understanding their commitment to quality and style will help you align your marketing strategies with their mission, showcasing your passion for the brand during the interview.
✨Tip Number 2
Highlight your experience in driving sales and operational excellence in previous roles. Be prepared to discuss specific examples of how you've successfully integrated marketing initiatives with retail operations to enhance customer engagement.
✨Tip Number 3
Demonstrate your analytical skills by preparing insights on current retail trends and customer behaviors. Showing that you can leverage data to inform marketing strategies will set you apart as a results-driven candidate.
✨Tip Number 4
Network with professionals in the retail marketing space, especially those who have experience in maternity or women's wear. Building connections can provide valuable insights and potentially lead to referrals within Seraphine.
We think you need these skills to ace Retail Marketing & Operations Manager
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Seraphine's mission and values. Highlight how your experience aligns with their commitment to quality, comfort, and style in maternity and nursing wear.
Tailor Your CV: Customize your CV to emphasize your relevant experience in retail marketing and operations. Use specific metrics to showcase your achievements in driving sales and enhancing customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the brand. Discuss your understanding of the unique needs of expectant and new mothers, and how you can contribute to Seraphine's success.
Showcase Analytical Skills: In your application, provide examples of how you've used data analysis to inform marketing strategies or improve operational efficiency. Mention your proficiency in Excel and any relevant retail systems.
How to prepare for a job interview at Internetwork Expert
✨Showcase Your Marketing Expertise
Be prepared to discuss your previous marketing strategies and campaigns. Highlight specific examples where you successfully increased foot traffic or sales, as this aligns directly with the role's focus on driving customer engagement.
✨Demonstrate Operational Excellence
Discuss your experience in overseeing retail operations. Share how you've ensured efficiency and compliance in past roles, and be ready to provide metrics that showcase your impact on operational success.
✨Emphasize Analytical Skills
Since the role requires tracking sales and customer sentiment, come equipped with examples of how you've used data analysis to inform marketing decisions. Mention your proficiency in Excel and any relevant tools you've used.
✨Align with Seraphine's Values
Familiarize yourself with Seraphine's commitment to quality, comfort, and community. Be ready to discuss how your personal values align with theirs and how you can contribute to their culture of innovation and excellence.
