At a Glance
- Tasks: Supervise valet operations, manage team, and ensure exceptional guest experiences.
- Company: Join Eminent Valet, a leading name in Canada's valet service industry.
- Benefits: Earn $20/hour plus tips, with training and growth opportunities.
- Other info: Part-time shifts available Monday to Wednesday, with flexible hours.
- Why this job: Be a key player in a dynamic team that values excellence and professionalism.
- Qualifications: Previous supervisory experience and strong leadership skills required.
The predicted salary is between 20 - 20 £ per hour.
Eminent Valet is actively seeking dedicated and motivated Supervisor to become integral members of our esteemed and accomplished team. As a premier provider in Canada’s valet service industry, Eminent Valet has built a strong reputation for excellence in customer service.
Role Summary
The Supervisor is the on-site shift supervisor responsible for overseeing valet operations during their assigned shift. This role ensures safe, efficient, and professional service delivery by supervising the valet team, managing ramp and driveway flow, and acting as the first point of escalation for operational or guest-related issues.
Key Responsibilities
- Supervise valet operations and staff during assigned shifts
- Assign roles and manage coverage based on real-time operational needs
- Monitor punctuality, readiness, and professional conduct of the team
- Manage ramp, driveway, and traffic flow to prevent congestion or safety risks
- Oversee guest arrival and departure experience and resolve issues as needed
- Act as the primary escalation point for guest concerns or service breakdowns
- Ensure proper vehicle handling, inspections, and safe driving practices
- Respond to and report incidents, damages, or near-misses according to protocol
- Enforce company policies, site procedures, and service standards
- Communicate shift updates, challenges, and incidents to management
Qualifications
- Previous supervisory experience in valet, hospitality, or operations
- Strong leadership and decision-making skills in a fast-paced environment
- High standards for safety, service quality, and professionalism
- Ability to manage real-time operational challenges calmly and effectively
- Reliability, accountability, and a hands-on leadership approach
- Part-time availability: Monday to Wednesday with rotation shifts (7am to 3pm and 3pm to 11pm)
Benefits
- Competitive pay: $20/hour + performance-based tips (no limit)
- Leadership role with clear operational responsibility
- Training and ongoing management support
- Opportunities for growth within the organization
Part-time Guest Services Supervisor - Hotel Valet employer: Internetwork Expert
Eminent Valet is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work environment. As a leading valet service provider in Canada, we offer competitive pay, performance-based tips, and a clear path for advancement, all while fostering a culture of integrity and excellence in customer service. Join us to be part of a respected team that values your contributions and provides the tools you need to succeed.
