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For Companies At a Glance
- Tasks: Coordinate daily operations, optimize processes, and support various departments for seamless workflow.
- Company: Join Seraphine, a leader in maternity wear, empowering women through style and comfort.
- Benefits: Enjoy 25 days holiday, birthday leave, early finishes, and generous staff discounts.
- Why this job: Be part of a dynamic team that values innovation and diverse perspectives in a supportive culture.
- Qualifications: Experience in stock control, WMS proficiency, strong analytical skills, and excellent communication required.
- Other info: Work 3 days in London, 2 days from home, with exciting perks after probation.
The predicted salary is between 28000 - 42000 £ per year.
About Seraphine
Seraphine is a global leader in maternity and nursing wear. With over two decades of experience, we help women feel confident in their changing bodies and enable them to continue to express their choice and style during pregnancy, whilst providing product innovations that make motherhood a breeze.
We’re more than just a clothing brand; we’re a community that understands the unique needs and challenges of expectant and new mothers. Our commitment to quality, comfort, and style has made us a trusted choice for women worldwide.
Workplace and Culture
Driven by innovation and a passion for excellence, our team thrives on achieving market-leading results. We value resourcefulness, dependability, and diverse perspectives, fostering a culture of go-getters who push boundaries every day. At Seraphine, we do what we love and invite exceptional individuals from all backgrounds to join us on this exciting journey.
Purpose:
Responsible for coordinating daily activities, optimising processes, and supporting various departments to ensure that operations run seamlessly. A central point of contact between teams, streamlining communication, managing resources, and addressing any operational challenges that arise.
Accountabilities:
- Manage and lead day-to-day contacts with our 3PL warehouse in the US.
- Manage warehouse SLAs and KPIs for all operational tasks; Outbound, Inbound, and Returns.
- Carrier Management across all carriers we use in the US.
- Own and streamline the process of stock GRN and reporting through the warehouse once stock arrives and is handed over by the Inbound team.
- Achieve consistent stock accuracy and efficient stock management by maintaining data integrity across systems and proactively addressing discrepancies.
- Foster strong relationships with internal teams and third-party providers, ensuring smooth communication, efficient workload management, and successful resolution of operational challenges, supporting overall business objectives.
- Own & Execute Store seasonal exit plans.
Location: 3 days in the central London office / 2 days from home
Salary: £35k
Minimum Requirements:
- Proven experience in stock control and warehouse management.
- Proficiency in warehouse management systems (WMS) and inventory control software, with the ability to troubleshoot and maintain data integrity.
- Strong analytical skills with experience in reporting and optimising warehouse processes based on key performance metrics.
- Ability to thrive in a fast-paced, collaborative environment.
- Excellent communication and relationship-building skills.
- Strong attention to detail and organisational skills.
Benefits:
- Annual leave entitlement – 25 days paid holiday + any bank/public holidays.
- Birthday Leave – Paid day off for birthday.
- Early finish Friday – Early finish on Fridays at 3pm.
- Core Hours – Core hours are from 10:00am – 4:30pm.
- Staff discount – 50% off on full-price & 20% on sale items.
- Life Assurance.
- Income Protection.
- Auto-enrolment Pension Scheme – 5% Employee and 3% Employer contribution.
- Employee discount benefits via Enjoy Benefits Hub: Gadget Insurance, Cancer Screening, Pet Insurance.
Upon successful completion of the probationary period:
- Salary Exchange Benefits: Enjoy Technology/Mobile Phones, Will Writing, Holiday Exchange Buy/Sell, Workplace Nursery (saves both Tax and NI), Gym Benefit, Cycle 2 Work.
- Health Cash Plan: Medicash – Dental Treatment, Eye Tests/Glasses, Physio etc.
On the completion of 1 year’s service:
- Electric Car Scheme.
- Enhanced Maternity/Paternity Leave.
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Operations Co-ordinator - Supply Chain employer: Internetwork Expert
Contact Detail:
Internetwork Expert Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Co-ordinator - Supply Chain
✨Tip Number 1
Familiarize yourself with the specific warehouse management systems (WMS) mentioned in the job description. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to mastering the tools essential for the role.
✨Tip Number 2
Highlight any previous experience you have in managing relationships with third-party logistics providers. Be ready to share examples of how you've successfully navigated challenges in past roles, as this will show your ability to foster strong partnerships and resolve operational issues.
✨Tip Number 3
Prepare to discuss key performance metrics that you've used in previous positions to optimize warehouse processes. Being able to articulate how you've improved stock accuracy or efficiency will set you apart as a candidate who can contribute to Seraphine's goals.
✨Tip Number 4
Demonstrate your analytical skills by preparing a brief case study or example of a time when you identified discrepancies in stock management and how you addressed them. This will showcase your attention to detail and problem-solving abilities, which are crucial for the Operations Co-ordinator role.
We think you need these skills to ace Operations Co-ordinator - Supply Chain
Some tips for your application 🫡
Understand the Company: Familiarize yourself with Seraphine's mission and values. Highlight how your experience aligns with their commitment to quality, comfort, and innovation in maternity wear.
Tailor Your CV: Customize your CV to emphasize your experience in stock control and warehouse management. Include specific examples of how you've optimized processes and managed resources effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your analytical skills and ability to thrive in fast-paced environments. Mention your proficiency in warehouse management systems and how you can contribute to Seraphine's operational success.
Highlight Relevant Skills: In your application, make sure to highlight your strong communication and relationship-building skills. Provide examples of how you've successfully collaborated with teams and third-party providers in previous roles.
How to prepare for a job interview at Internetwork Expert
✨Show Your Knowledge of Supply Chain Management
Make sure to demonstrate your understanding of supply chain processes, especially in relation to stock control and warehouse management. Be prepared to discuss specific experiences where you've optimized processes or managed inventory effectively.
✨Highlight Your Analytical Skills
Since the role requires strong analytical skills, come prepared with examples of how you've used data to drive decisions or improve operations. Discuss any experience you have with reporting and key performance metrics.
✨Emphasize Communication and Relationship-Building
As a central point of contact between teams, it's crucial to showcase your communication skills. Share examples of how you've successfully built relationships with internal teams and third-party providers to resolve operational challenges.
✨Demonstrate Your Adaptability
The job is in a fast-paced environment, so be ready to discuss how you've thrived under pressure. Share instances where you've adapted to changing circumstances or managed multiple priorities effectively.
