Responsibilities
- Order Prep：Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry.
- Sales & Customer Service：Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions.
- Stock Control：Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients.
- Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately.
- Basic level in Microsoft Word and Excel.
- Experienced in warehouse operations (preferred).
- Possession of a forklift license is highly desirable.
- Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage.
- Demonstrates professional phone etiquette and effectively manages email inquiries.
- Detail-oriented, diligent, positive, a strong team player, and highly reliable.
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Parts Advisor in Old Forge employer: Internetwork Expert
Pinewood.AI is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and training, ensuring that our team members are equipped to excel in their roles. Located in the heart of the UK automotive industry, we offer unique advantages such as direct access to leading dealerships and a chance to make a significant impact in the rapidly evolving automotive technology landscape.
