Hybrid First-Line SaaS Support Consultant

Hybrid First-Line SaaS Support Consultant

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Internetwork Expert

At a Glance

  • Tasks: Be the go-to person for customer queries and troubleshoot issues with our cloud-based system.
  • Company: Join Pinewood.AI, a forward-thinking company in the tech space.
  • Benefits: Enjoy hybrid working, flexible shifts, and a supportive team environment.
  • Other info: Great opportunity for career growth in a dynamic tech environment.
  • Why this job: Make a difference by helping clients succeed with our innovative software solutions.
  • Qualifications: Strong communication skills and a passion for customer support.

The predicted salary is between 30000 - 40000 Β£ per year.

Pinewood.

AI is seeking a Customer Support Consultant to be the first point of contact for our cloud-based Dealer Management System.

You will assist with day-to-day queries, troubleshoot issues, and train clients across phone, email and webchat.

The role operates on a three-shift rota (8:00-16:30, 9:00-17:30, 10:30-19:00) with occasional weekends; hybrid working is available as part of our benefits.

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Hybrid First-Line SaaS Support Consultant employer: Internetwork Expert

Eminent Valet is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work environment. As a leading valet service provider in Canada, we offer competitive pay, performance-based tips, and a clear path for advancement, all while fostering a culture of integrity and excellence in customer service. Join us to be part of a respected team that values your contributions and provides the tools you need to succeed.

Internetwork Expert

Contact Details:

Internetwork Expert Recruitment Team

We think you need these skills to ace Hybrid First-Line SaaS Support Consultant

Customer Support
Troubleshooting
Communication Skills
Training Skills
Cloud-Based Systems
Time Management
Problem-Solving Skills