ERP Project Manager (18 month FTC)

About Us

In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring customers better quality wine for a better price. No thirsty middlemen as far as the eye can see.

It’s a different way of doing things, sure. But it works. We’re one of the UK’s favourite wine clubs, shipping over 1 million (!) cases a year to curious wine lovers. And with an ambitious road ahead, we’ve got no plans on plugging the cork on growth.

Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot.

It takes a village to be Naked. That’s why we’re always on the lookout for eager talent to join the club. And now, our Digital Team is looking for a for a results-oriented ERP Project Manager with a proven track record in ERP delivery, particularly in environments involving supply chain, logistics, and inventory systems. This is a key position requiring someone who can shape strategic direction, drive execution, and work across multiple stakeholders—internal and external—to deliver an impactful transformation.

You’ll act as a tactical delivery leader, managing a project team to ensure Naked Wines builds a robust, integrated ERP foundation that supports its future scale and service ambitions. So if you’re keen to help us take the guesswork out of enjoying great wine (that’s what we’re passionate about), there’s a Naked welcome pack with your name on it.

Together, we’ll take Naked Wines to the next level – and share our not-so-well-kept secret with the world.

Location & Flexible Working:

You’ll be based in London or Norwich. We work hybrid – 2 days per week in your main office, plus one visit to the other office each month We’re flexible and trust our teams to get the job done in a way that works for them.

You’ll be responsible for:

Project Leadership & Delivery

• Own the successful end-to-end delivery of the ERP implementation and related system integrations.
• Lead the cross-functional project team, ensuring coordination between digital, technology, operations, finance, 3PLs, and software partners.
• Provide hands-on leadership for implementation, from discovery and configuration through testing, go-live and stabilisation.

Scope & Planning

• Ensure scope is clearly defined and controlled, especially across technical delivery, process adoption, and 3rd-party engagement.
• Develop and maintain a comprehensive, realistic project plan across timeline, deliverables, dependencies, and cost.
• Oversee procurement and technical onboarding for third-party integrations.

Risk & Issue Management

• Identify and manage project risks and interdependencies, particularly where external data exchange and operational behavior need to align.
• Establish and maintain a structured risk register and mitigation plan across delivery streams.

Governance & Reporting

• Deliver regular, structured updates to the Steering Committee and Executive Sponsors, including dashboards, KPIs, risks, and escalations.
• Ensure proper change control, documentation, and decision logging.

Stakeholder Management & Communication

• Act as the project’s communication lead, ensuring stakeholders across Naked Wines and its vendors understand progress, expectations, and outcomes.
• Coordinate across internal platforms (e.g., Local, vintrace) and third parties to align workflows and integrations.
• Facilitate training, documentation, and change adoption activities for go-live readiness.

Qualifications & Experience

• Bachelor\’s or Master\’s degree in Business, Information Systems, Supply Chain, or related field
• 7+ years’ experience managing multiple successful end to end ERP delivery or complex system integration projects
• Direct experience with Sage X3 or other comparable ERP platforms is highly desirable
• Project management certification (e.g., PMP, PRINCE2, Agile) required
• Familiarity with 3PL and freight data integration, supply chain operations, and data reconciliation processes
• Excellent leadership, communication, and problem-solving skills

You are:

• An experienced ERP project leader who has successfully delivered end-to-end implementations of platforms like Sage X3, NetSuite, SAP, or Oracle—ideally in environments involving complex inventory, supply chain, or logistics processes.
• Comfortable managing complexity, including the coordination of multiple external vendors, third-party systems, and internal platforms to deliver fully integrated, business-critical solutions.
• Deeply knowledgeable about inventory management, with a strong grasp of best practices across inbound and outbound logistics, inter-warehouse movement, fulfilment, and real-time visibility.
• Strategic in mindset, able to see the big picture while also rolling up your sleeves to manage project plans, dependencies, and execution. You balance business alignment with technical delivery.
• A natural communicator and influencer, with the interpersonal skills to facilitate, motivate, and build trust across diverse stakeholder groups—from executive sponsors and business leaders to developers and logistics partners.
• Results-oriented and pragmatic, known for getting things done. You thrive on structure, drive progress relentlessly, and bring high standards to project governance, risk management, and delivery quality.

You have:

• Ambition (dream big): translating strategy into action (projects, tasks and processes)
• Judgement (make good decisions): identifying the need for tactical change and leading implementation
• Discipline (adhere to high standards): following results closely and adapting plans as necessary
• Influence (have a big impact): facilitating collaboration and managing talent effectively
• Accountability (take full responsibility): delivering results – identifying issues and setting up ways to avoid them

Finally you live by our Naked values:

• You support all stakeholders from the Winemaker, through to the Customer. We are Naked Together
• You embrace growth, pushing yourself out of your comfort zone to overcome obstacles
• You always start with our customers and winemakers
• You keep it simple and are data-led, from the wine itself to the ways of working
• You do the right thing, holding yourself accountable with honesty and openness

Recruitment Process
1st stage: virtual interview

2nd stage: task and competency based virtual interview / in person interview

As part of the Naked family, we want you to know we\’ve got your back. Here are a few of the perks you\’ll enjoy when you join the team…

• A competitive annual salary of £65-76k
• 26 days holiday and bank holidays (you can buy or sell holiday too)
• A £300 annual personal development budget – we\’re passionate about supporting people to follow their dreams inside or outside of Naked
• £450 every year to treat yourself to some of our delicious wines…all in the name of research, of course
• We want to do our bit for the community and give everyone paid leave to volunteer
• We have Wellbeing Champions and access to mindfulness resources including the Headspace app
• We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more…

Equal Opportunities

At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation.We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio-economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination.

Accessibility and Adjustments

Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example – she/her/hers, he/him/his, they/them/theirs, etc)to help us better address and respect your identity throughout the process.

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