Procurement Operations Team lead in Caerphilly

Want a 3D Career? Join Norgine. At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community. We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits. Bring everything about yourself that you’re proud of, whether that’s your passion for making a difference, focus on others’ well-being, or intellectual curiosity to unleash in a fast-paced environment and supportive community. In return, get a sense of belonging, a long-term career with ongoing development and upskilling, and a company that cares about people’s wellness as much as you do. Because at Norgine, we transform lives with innovative healthcare solutions.

Core Responsibilities:

• Act as an operational lead and provide oversight for global procurement processes, ensuring compliance, efficiency, and governance across the purchase-to-pay (P2P) lifecycle.
• Prioritise tasks, resolve escalations, maintain SOPs, and mentor Specialists, while driving KPI performance through effective collaboration with stakeholders to enable smooth, effective procurement operations.
• Achieve specific procurement goals or provide support to others while following established procurement systems and protocols.
• Identify trends, summarise findings, and give feedback on existing contract performance, providing it as input to new contract processes for negotiations/renegotiations.
• Deliver required outcomes by coordinating activities of subcontractors and suppliers and acting as a primary point of contact for them while working within an established contract management plan.
• Collate and analyse data using pre-set tools, methods, and formats, involving independent work.
• Organise and prepare complex documents using a variety of applications for technology devices, such as standard office software, and gather and summarise data for special reports.
• Collect and analyse key cost drivers, market dynamics and issues, areas of innovation, and alternative suppliers for a low-risk area with many alternatives and minimum costs to change, in consultation with relevant functions.
• Evaluate costs and identify variances or opportunities to improve profitability for more senior colleagues.
• Resolve queries from internal or external customers or suppliers by providing information on complex processes and related policies, referring issues to others where necessary.
• Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment.
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant.
• Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Comply with applicable rules, laws, regulations and guidance governing role responsibilities.
• Oversee PO lifecycle and supplier onboarding.
• Execute operational tasks during peak periods or escalations.
• Monitor KPIs and report performance to Global Lead, CoE.