At a Glance
- Tasks: Support our team by maintaining IT systems and providing responsive tech support.
- Company: Join the Internet Watch Foundation, dedicated to making the internet safer.
- Benefits: Competitive salary and a supportive work environment focused on welfare.
- Other info: Dynamic role with opportunities for personal growth and meaningful impact.
- Why this job: Make a real difference in combating online child exploitation while developing your IT skills.
- Qualifications: Two years of IT support experience and a strong understanding of information security.
The predicted salary is between 29569 - 36139 £ per year.
IT Technician
Salary: Competitive Every day, our team works to remove child sexual abuse images and videos from the internet.
It's serious, vital work - and it can't happen without the right technology behind it.
That's where you come in.
We're looking for an IT Technician to join our small, dedicated team.
You'll be our first point of contact for all IWF infrastructure, keeping things running smoothly day to day and providing responsive support to colleagues in the office and those working remotely.
You'll help us uphold our IT processes in line with our Cyber Essentials Plus programme, playing an important part in passing our annual accreditation audit, and you'll keep accurate, up-to-date documentation of all our IT and information security systems.
- What you'll be doing
- Supporting IWF people on site and remotely
- Maintaining our internal networks and Microsoft 365 platforms
- Configuring and deploying hardware and virtual desktops
- Monitoring our systems proactively to catch issues before they cause problems Who we're looking for You'll have at least two years' experience in an IT support or security role, a good understanding of information security concepts, and a methodical, detail-focused approach.
Just as importantly, you'll understand the challenges of working in our environment.
We take welfare seriously and provide excellent support.
Due to the nature of our work, this role does involve some exposure to child sexual abuse imagery.
All applicants will be subject to enhanced DBS checks prior to confirmation of employment.
To Apply If you feel you are a suitable candidate and would like to work for Internet Watch Foundation, please click apply to be redirected to our website to complete your application.
Closing date We'd like this role to start as soon as possible, so there's no set closing date.
We're screening and interviewing on a rolling basis until the position is filled - we encourage you to apply early.
Please note: we do not accept enquiries or submissions from recruitment agencies
IT Technician in Cambridge employer: Internet Watch Foundation
The Internet Watch Foundation is an exceptional employer, offering a unique opportunity to contribute to vital work that protects children online. Located in Cambridge, our supportive work culture prioritises employee welfare and professional growth, ensuring that you are equipped to handle the challenges of this important role while making a meaningful impact. Join us and be part of a dedicated team that values your expertise and commitment to safeguarding the internet.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in Cambridge
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Internet Watch Foundation values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Internet Watch Foundation might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Internet Watch Foundation!
✨Direct Apply to Internet Watch Foundation
Let's not forget to apply directly through the Internet Watch Foundation website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician in Cambridge
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Internet Watch Foundation.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Internet Watch Foundation. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Internet Watch Foundation
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
