At a Glance
- Tasks: Audit property service charges and seek refunds from landlords across Europe.
- Company: Join IWG, a leader in flexible working solutions with a global presence.
- Benefits: Flexible work structure, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and communication skills.
- Why this job: Make a real impact by ensuring fair billing and enhancing savings for businesses.
- Qualifications: Bachelor's degree and experience in real estate or property management preferred.
The predicted salary is between 36000 - 60000 € per year.
We are looking for a full-time auditor to help us with auditing and seeking refunds from landlords for IWG across Europe. You will encounter a high degree of flexibility on structuring your work life. You will follow established departmental procedures, recommending improvements or enhancements to further increase savings. You will work with Real Estate teams, Accounts Payable teams and centre personnel to obtain necessary lease/building specific information to complete the audit. You will interact directly with landlords and their agents, requesting documentation and assertively seeking refunds for overcharges while maintaining a positive relationship with them.
Principal Responsibilities
- Performs property service charge invoice reviews and audits (also known as Lease Audits, CAM Audits, Real Estate Taxes and Operating Expense Audits) in various countries around the world.
- Receives landlords' property service invoices, compares against lease documents, accounting reports and local centre-provided information.
- Documents errors and works to resolve directly with landlords' representatives.
- Communicates regularly with landlords and their agents including phone calls, e-mails and written correspondence.
- Uses internal accounting systems and lease database to retrieve necessary documentation for audit.
- Works closely with IWG Asset and Country Managers for solving particularly delicate disputes.
- Assists with the implementation and development of audit tools and procedures.
- Uses excellent interpersonal and communication skills, with emphasis on persuasiveness and negotiations to collect data and claims.
- Works on multiple audit claims simultaneously, prioritises, follows up, reports and brings projects to conclusion.
Minimum Qualifications
- Full professional proficiency in English; French would be a big advantage.
- Bachelor's degree.
- Work experience in Lease Administration, Property Management, Commercial Real Estate Brokerage, Property Accounting, Law, or other relevant experience working with real estate leases with the ability to interpret lease language.
- Strong organisational, interpersonal, and written/verbal communication skills.
- Attention to detail and accuracy with strong analytical skills.
- Thorough working knowledge of Microsoft Office especially Excel.
- Proactive and passionate about quality, honesty, and work with a determination to succeed.
Additional Preferences
- Proficiency in an additional language will be considered beneficial.
- Experience in auditing property service charge/operating expense reconciliations.
- Commercial property/lease/auditing experience.
About The Company
IWG has been at the forefront of flexible working for over 35 years. With nearly 4,000 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient. We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services.
As the world's leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber among its customers. Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres.
IWG's purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040.
IWG is proud to be the recipient of a Leading Employer Award continuously since 2022. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day.
Property Service Lease Auditor in London employer: International Workplace Group plc
At IWG, we pride ourselves on being a leading employer that champions flexibility and employee well-being. With a commitment to sustainability and a diverse work culture, we offer our Property Service Lease Auditors the opportunity to thrive in a dynamic environment while contributing to meaningful projects that impact businesses globally. Our focus on professional growth, coupled with our recognition as a top employer, ensures that you will be part of a team that values your contributions and supports your career aspirations.
Contact Detail:
International Workplace Group plc Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Service Lease Auditor in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at IWG or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to lease auditing and property management. We recommend role-playing with a friend or using online resources to boost your confidence and polish your answers.
✨Tip Number 3
Show off your skills! Bring examples of your past work or case studies to the interview. This will demonstrate your experience and how you can add value to the IWG team right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the IWG family.
We think you need these skills to ace Property Service Lease Auditor in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Service Lease Auditor role. Highlight relevant experience in lease administration or property management, and don’t forget to showcase your analytical skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about auditing and how your skills align with our mission at IWG. Keep it concise but impactful – we want to see your personality!
Show Off Your Communication Skills:Since this role involves interacting with landlords and their agents, make sure to demonstrate your excellent written communication skills. Use clear and professional language in your application to reflect how you’d communicate in the role.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at International Workplace Group plc
✨Know Your Numbers
Before the interview, brush up on your knowledge of property service charge invoices and lease agreements. Familiarise yourself with common terms and calculations related to audits, as this will help you speak confidently about your experience and how you can contribute to the team.
✨Showcase Your Communication Skills
Since you'll be interacting with landlords and their agents, it's crucial to demonstrate your interpersonal skills during the interview. Prepare examples of how you've successfully negotiated or resolved disputes in the past, highlighting your ability to maintain positive relationships while being assertive.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to auditing and dispute resolution. Think through how you would handle various scenarios, such as dealing with a difficult landlord or managing multiple audit claims simultaneously. This will show your problem-solving skills and organisational abilities.
✨Highlight Your Attention to Detail
In this role, accuracy is key. Be prepared to discuss specific instances where your attention to detail made a difference in your work. Whether it was catching an error in an invoice or ensuring compliance with lease terms, showcasing this skill will resonate well with the interviewers.
