Health, Safety and Compliance Advisor in London

This role will support the Operations Team, responsible for H&S globally, covering both IWG’s Employees and our Managed Products to ensure a robust H&S System is in place to reduce the potential for injury and ill health and to ensure the health, safety, and wellbeing of our clients.

Key Responsibilities

• Central point of contact and coordination for Health, Safety & Compliance globally, working closely with IWG’s regional H&S consultant.
• Undertake research as required and develop pragmatic solutions to meet H&S requirements of the countries in which IWG operates.
• Build strong relationships with the global Managed Teams to ensure the highest standards of our Health & Safety for IWG’s clients, inducting new starters to the business in our H&S Arrangements.
• UK Health, Safety & Compliance lead.
• Monitor internal stakeholders’ operations against the processes and standards set by the H&S Management System and elevate instances of non‑conformance.
• Administration of meetings and events, including bookings, invites, collation of agenda and slide pack, minutes, communication, and invoicing.
• Manage H&S Inbox, coordinate the inwards and outwards flow of information.
• Responsible for publishing and updating risk logs, compliance trackers, training trackers.

Reporting & Analysis

• Production and analysis of Health, Safety & Compliance data and statistics, escalation of trends.
• Support Monthly/Quarterly H&S Performance Reviews with Managed Teams and Regional H&S Consultant Leads.
• Development and ongoing management and improvement of data reporting tools for both H&S KPIs, Managed Business units and the Supply Chain.
• Track and monitor key compliance activity, reporting, and Statutory requirements.
• Work with other business units such as Managed, BI and SRM teams to share and manage reporting of data and improve utilisation of tools.

H&S Management System & Tools

• Management and administration of IT System, such as Safety Culture & Incident Reporting system, provision of training and information to users, keeping the system up to date with latest improvements and pursuing system development.
• Monitor changes in legislation and update legal registers accordingly.
• Oversee incident reporting and investigation, including investigation reporting and closing out of follow‑up corrective actions.
• Management and coordination of the IWG H&S Training Matrix, course organisation.
• Coordinate engagement and communication activity for internal and external stakeholders, including safety bulletins, process changes and updates to the H&S SharePoint site.
• Ensure accurate system of recording, documenting and updating H&S standards, working within the framework of the 9001‑quality management system.

Incident Management, Triage Investigation

• In line with the requirements of IWGs Reporting & Investigating Incidents Procedure.
• Provide support to IWG Group colleagues and supply chain to ensure the implementation of the procedures.
• Manage the tracking of all events via the reporting system and ensure these are triaged to provide an appropriate level of investigation by the responsible person.
• Review the quality and adequacy of investigations completed by IWG Colleagues or its appointed supply chain/landlord and make recommendations as needed to ensure the completeness of investigation.
• Track the delivery of corrective/preventative actions identified by investigations to ensure close out of these.
• Engage IWGs leadership teams and supply chain in the learnings and improvements identified through investigations.
• Perform any other duties as may be required to support the reporting and investigation of incidents.

Supplier Assurance & Inspection

• Undertake or coordinate the delivery of the following activities utilising IWGs H&S Consultant network.
• As required, evaluate H&S PQQs for prospective suppliers of the IWG Group and make recommendations on the suitability of the proposed suppliers.
• Provide support to the IWG Group through completion of H&S due diligence requests from IWG’s Clients or by supporting an H&S audit conducted by IWG’s Clients.
• Translate and deliver the measurement, auditing, reporting and communication of non‑compliance to defined internal processes and standards and legislative requirements to identify and promote best practice and areas of continuous improvement across the managed team.

Background And Experience

• Risk Assessment: Undertake or coordinate the delivery of the following activities utilising IWGs H&S Consultant network.
• Complete the initial and annual review of Site Based Risk Assessments for both IWG offices and IWG Managed Offices.
• Prepare task‑based risk assessments and method statements for activities undertaken by IWG employees. Undertake an annual or bi‑annual review as agreed.
• As required undertake reviews of third‑party / supply chain risk assessments, e.g., as part of mobilisation or when new or complex processes are introduced.
• As required complete the initial and subsequent reviews of risk assessments for new and expectant mothers.
• As required complete risk assessments for young people employed by or who are undertaking work experience with the IWG Group.
• As required develop Personal Emergency Evacuation Plans (PEEPs).
• Work with IWGs outsourced DSE provider to support triage and recommendations.

Key Skills

• NEBOSH General, International or Construction Certificate (Essential).
• Facilities Management, Fit‑Out, Corporate, Retail or Real Estate sector experience (Essential).
• NEBOSH Fire Certificate (Preferred).
• NEBOSH Diploma or studying towards (Preferred).
• IOSH Membership – Tech Level (Preferred).
• Understanding of project delivery within a fast‑paced business environment with the ability to work well under pressure.
• Demonstrated capability for problem solving, decision making, sound judgement and analysis.
• Able to communicate, engage and energise at a senior level across the organisation.
• Excellent oral and written communication skills as well as excellent presentation skills.
• Strong IT aptitude shown through use of O365 products.