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For Companies At a Glance
- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic team.
- Company: Join IWG, a global leader in innovative workspaces with exciting career opportunities.
- Benefits: Enjoy competitive pay, flexible benefits, and fantastic promotion prospects.
- Why this job: Be part of a fun, rewarding career that makes a real difference every day.
- Qualifications: Great communication skills and a positive, can-do attitude are essential.
- Other info: Work in a sustainable environment with excellent learning and development opportunities.
The predicted salary is between 26000 - 28000 £ per year.
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world‑class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential.
We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on‑site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What We Can Do For You
You are reading the right advert if you are looking for:
- A fun, challenging and rewarding career.
- Award‑winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About You
What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can‑do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG
With almost 4,000 tech‑enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We are also proud of reducing commuting‑related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023. We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres. So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
Customer Service Executive in Leeds employer: International Workplace Group plc
Contact Detail:
International Workplace Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on IWG. Check out their values and mission. This way, you can show them that you're not just another candidate but someone who genuinely fits into their vibe.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of some scenarios where you’ve provided excellent service. Be ready to share these stories during your chat with them – it’ll show you’re the perfect fit for their team.
✨Tip Number 3
Dress to impress! Even if the workplace is casual, showing up looking sharp can make a great first impression. It shows you care about the opportunity and are serious about joining their dynamic team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to their team!
We think you need these skills to ace Customer Service Executive in Leeds
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your positive, outgoing attitude. Remember, we’re looking for someone who loves interacting with people just as much as we do!
Tailor Your Application: Make sure to tailor your application to the Customer Service Executive role. Highlight your communication skills and any relevant experience that showcases your ability to manage tasks and provide excellent service. We love seeing how you can fit into our dynamic team!
Keep It Clear and Concise: While we want to know all about you, it’s important to keep your application clear and concise. Stick to the point and make sure your key skills and experiences stand out. A well-structured application makes it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be one step closer to joining our amazing team!
How to prepare for a job interview at International Workplace Group plc
✨Know the Company Inside Out
Before your interview, take some time to research IWG and its mission. Understand their commitment to sustainability and how they aim to create inspiring workspaces. This will not only impress your interviewers but also help you align your answers with their values.
✨Show Off Your People Skills
As a Customer Service Executive, your ability to connect with people is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one – this will showcase your can-do attitude!
✨Practice Common Interview Questions
Get ready for questions like 'How do you handle difficult customers?' or 'Can you give an example of teamwork?' Practising your responses will help you feel more confident and articulate during the interview. Remember, it’s all about demonstrating your communication skills!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like for a Customer Service Executive. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
