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- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic team.
- Company: Join IWG, a global leader in innovative workspaces with a commitment to sustainability.
- Benefits: Earn £26,000 to £28,000 plus bonuses, flexible benefits, and fantastic career growth.
- Why this job: Be part of a fun, rewarding career that helps others have a great day at work.
- Qualifications: Great communication skills and a positive, can-do attitude are essential.
- Other info: Enjoy sociable hours and award-winning training in a supportive environment.
The predicted salary is between 26000 - 28000 £ per year.
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world‑class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential.
We will expect you to:
- Give our customers and their guests a warm and friendly welcome every day.
- Manage a range of on‑site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What We Can Do For You:
- A fun, challenging and rewarding career.
- Award‑winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable quarterly/commission incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About You:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can‑do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day - and the determination to be even better tomorrow.
About IWG:
With 3,500 tech‑enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We are also proud of reducing commuting‑related carbon emissions by getting workers out of their cars and onto their bikes and onto their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023.
We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres. So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
Customer Services Executive employer: International Workplace Group plc
Contact Detail:
International Workplace Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive
✨Tip Number 1
Get to know the company culture! Before your interview, check out IWG's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their world-class customer service.
✨Tip Number 2
Practice your people skills! Since this role is all about interacting with customers, think of examples from your past experiences where you've delivered great service. Be ready to share these stories during your interview to demonstrate your positive, can-do attitude.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart outfit can boost your confidence and help you feel ready to welcome customers with a warm smile.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a simple way to remind them of your interest and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Services Executive
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the Customer Services Executive role. Highlight your relevant experience and skills that match what we’re looking for, like great communication and a positive attitude.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and allows you to explore more about our amazing company culture.
How to prepare for a job interview at International Workplace Group plc
✨Know the Company
Before your interview, take some time to research International Workplace Group plc. Understand their mission, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your People Skills
As a Customer Services Executive, your ability to connect with people is crucial. Prepare examples from your past experiences where you provided excellent customer service or resolved conflicts. This will demonstrate your communication skills and positive attitude.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle an unhappy customer. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role and the company culture. This shows that you’re engaged and serious about the position. Consider asking about the team dynamics or opportunities for growth within the company.
