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- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic environment.
- Company: Join IWG, a global leader in innovative workspaces with a focus on sustainability.
- Benefits: Competitive salary, commission incentives, flexible benefits, and excellent career growth.
- Why this job: Be part of a team that makes every day at work enjoyable for customers and colleagues.
- Qualifications: Great communication skills, positive attitude, and a willingness to learn.
- Other info: Exciting career opportunities with award-winning training and a commitment to carbon neutrality.
The predicted salary is between 22000 - 24000 £ per year.
Join to apply for the Customer Service Executive role at International Workplace Group plc. Total Compensation including bonus, commission & benefits: £26,000 to £28,000.
Your working week will be split across two different business centres. You will work from our Regus centre in Farnborough Airport as well as our nearby Basepoint centre in Camberley.
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world‑class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential.
We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on‑site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What We Can Do For You:
- A fun, challenging and rewarding career.
- Award‑winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable quarterly/commission incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About You:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can‑do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG:
With 3,500 tech‑enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor and continue to grow. We’re uniquely placed to offer the right person exciting career opportunities as we pioneer the workspaces of tomorrow. We’re proud of reducing commuting‑related carbon emissions by encouraging workers to leave their cars, and we’ve pursued advanced building investments to support carbon neutrality, achieved in 2023. We know we can only succeed if we give all our people every opportunity to shine. That’s why many of our senior leaders began their careers in our centres. So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
Customer Service Executive employer: International Workplace Group plc
Contact Detail:
International Workplace Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Get to know the company! Research International Workplace Group and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with people, make sure you can express yourself clearly and confidently. Role-play with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Be ready to showcase your positive attitude! During interviews, share examples of how you've handled challenges with a can-do mindset. Employers love to see candidates who can bring energy and enthusiasm to the workplace.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the IWG family. Let’s get you started on this exciting journey!
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples that demonstrate your great communication skills and positive attitude!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, making it easy for us to see why you’d be a fantastic fit for the Customer Service Executive role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at International Workplace Group plc
✨Know the Company Inside Out
Before your interview, take some time to research International Workplace Group plc. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Off Your People Skills
As a Customer Service Executive, your ability to connect with people is crucial. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one – this will demonstrate your can-do attitude.
✨Practice Common Interview Questions
Get ready for typical interview questions like 'How do you handle difficult customers?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training opportunities, or what success looks like in this role. This shows that you're engaged and serious about contributing to the company.
