Part-Time Customer Service Manager β€” Own & Elevate Experience in Cheltenham

Part-Time Customer Service Manager β€” Own & Elevate Experience in Cheltenham

Cheltenham Part-Time 15000 - 20000 Β£ / year (est.) No working from home possible
International Workplace Group plc

At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and manage on-site operations.
  • Company: Join the International Workplace Group, a leader in flexible workspaces.
  • Benefits: Flexible hours, competitive pay, and a chance to develop your leadership skills.
  • Other info: Part-time role with opportunities for growth in a dynamic environment.
  • Why this job: Transform visitors into brand ambassadors and make a real impact in customer experience.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 15000 - 20000 Β£ per year.

International Workplace Group plc in Cheltenham is seeking a Part-time Customer Services Manager to lead our centre’s performance and deliver world-class service.

The role is 20+ hours per week, with flexibility across Monday to Friday or selected days.

You will manage all on-site operations and staff, handle challenges, conduct tours for prospective customers, upsell to existing customers and transform visitors into brand ambassadors for the team and IWG.

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Part-Time Customer Service Manager β€” Own & Elevate Experience in Cheltenham employer: International Workplace Group plc

IWG is an exceptional employer, offering a dynamic and rewarding work environment where you can thrive as the Head of Partnerships. With a strong focus on employee growth, IWG provides award-winning training and a wealth of career progression opportunities, all while promoting a culture that values flexibility and well-being. Located in a global network of over 5,000 locations, you'll be part of a forward-thinking company committed to sustainability and making a positive impact on the world.

International Workplace Group plc

Contact Details:

International Workplace Group plc Recruitment Team

We think you need these skills to ace Part-Time Customer Service Manager β€” Own & Elevate Experience in Cheltenham

Leadership Skills
Customer Service Excellence
Operational Management
Sales Skills
Upselling Techniques
Tour Conducting
Problem-Solving Skills