International Workplace Group plc (IWG) is hiring an Account Helpdesk Agent to join our Customer Service Team. You will play a key role in ensuring customers have a Great Day at Work by handling queries via phone and email, resolving account and billing questions, and providing timely updates.
Based on our Barcelona-based Account Helpdesk, you will work with a diverse international team to deliver world-class service, meet SLA targets and support continuous improvement across the service desk.
#J-18808-LjbffrAccount Helpdesk Agent - Fast, First-Contact Support employer: International Workplace Group plc
IWG is an exceptional employer, offering a dynamic and rewarding work environment where you can thrive as the Head of Partnerships. With a strong focus on employee growth, IWG provides award-winning training and a wealth of career progression opportunities, all while promoting a culture that values flexibility and well-being. Located in a global network of over 5,000 locations, you'll be part of a forward-thinking company committed to sustainability and making a positive impact on the world.
Contact Details:
International Workplace Group plc Recruitment Team