Account Helpdesk Agent - Fast, First-Contact Support

Account Helpdesk Agent - Fast, First-Contact Support

Full-Time No working from home possible
International Workplace Group plc

International Workplace Group plc (IWG) is hiring an Account Helpdesk Agent to join our Customer Service Team. You will play a key role in ensuring customers have a Great Day at Work by handling queries via phone and email, resolving account and billing questions, and providing timely updates.

Based on our Barcelona-based Account Helpdesk, you will work with a diverse international team to deliver world-class service, meet SLA targets and support continuous improvement across the service desk.

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Account Helpdesk Agent - Fast, First-Contact Support employer: International Workplace Group plc

IWG is an exceptional employer, offering a dynamic and rewarding work environment where you can thrive as the Head of Partnerships. With a strong focus on employee growth, IWG provides award-winning training and a wealth of career progression opportunities, all while promoting a culture that values flexibility and well-being. Located in a global network of over 5,000 locations, you'll be part of a forward-thinking company committed to sustainability and making a positive impact on the world.

International Workplace Group plc

Contact Details:

International Workplace Group plc Recruitment Team