Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers with checkouts and returns, turning challenges into solutions.
- Company: Join International Telephone Products LTD., a welcoming and diverse workplace.
- Benefits: Earn £12.60 per hour, enjoy flexible hours, and receive great discounts.
- Why this job: Be the friendly face that makes shopping enjoyable and memorable for customers.
- Qualifications: Customer-first mindset, problem-solving skills, and ability to work independently.
- Other info: Diverse environment with opportunities for everyone, including those with disabilities.
The predicted salary is between 10 - 15 £ per hour.
Join International Telephone Products LTD. as a Customer Relations Assistant. You will be the friendly face and supportive voice that turns challenges into solutions and visitors into lifelong fans.
What You’ll Be Doing Day To Day:
- Working on our checkouts and returns desk to support customers in a timely manner.
- Greeting and welcoming customers with warmth to set the tone for a great day of shopping.
- Using your knowledge and problem‑solving skills to resolve customer complaints, dealing positively and quickly with any issues raised.
- Ensuring accurate handling of all returned products, highlighting and escalating any product issues immediately.
What You’ll Need To Have:
- You prefer to take initiative, are adept at managing several responsibilities concurrently, and value teamwork while also being able to complete assignments without direct supervision.
- You have a customer‑first mindset, where you make the customer feel valued and supported in everything you do.
- You are computer literate and able to work with technology.
- The ability to maintain composure and poise when dealing with a variety of customers and complex complaints.
What We Offer:
- The start date of employment will be 13th December.
- Competitive hourly rate of £12.60 per hour.
- Flexible working: 12 hours 3 days per week, 16 hours 4/5 days out of week, or 24 hours 5 days out of 7. All schedules include 3 out of 4 weekends.
- Availability to work between 10:00 am and 9:00 pm. We can discuss flexibility to match your life and our business needs during the interview.
- 15% IKEA discount and discount portal to help you save £100s on high‑street retailers.
- Life assurance of 4 times your pay, enhanced statutory pension contributions & interest‑free loans.
- Given Day – additional days paid leave to take at any point during the year.
- Free healthy meal option, salad bar, fruit, and hot/cold drinks.
Working with Us Has Its Rewards:
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us and feel valued in the workplace.
Recruitment Process Information:
Let us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an updated CV with your application. Shortlisted candidates will be invited by email to attend a face‑to‑face interview. We understand not everyone will be successful, but we promise to keep you informed either way.
Customer Relations Assistant in Bristol employer: International Telephone Products LTD.
Contact Detail:
International Telephone Products LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relations Assistant in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on International Telephone Products LTD. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve complaints or assist customers. Role-play these situations with a friend or family member to build your confidence and prepare for those tricky questions during the interview.
✨Tip Number 3
Show off your problem-solving skills! During the interview, share specific examples of how you've turned challenges into solutions in past roles. This will demonstrate your ability to handle customer issues effectively, which is key for the Customer Relations Assistant role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the position.
We think you need these skills to ace Customer Relations Assistant in Bristol
Some tips for your application 🫡
Show Your Customer-First Mindset: When writing your application, make sure to highlight your customer-first approach. Share examples of how you've made customers feel valued and supported in previous roles. This will show us that you understand the importance of great customer relations!
Be Warm and Welcoming: Since you'll be the friendly face of our company, let your personality shine through in your application. Use a warm tone and express your enthusiasm for helping customers. We want to see that you can set a positive tone right from the start!
Demonstrate Problem-Solving Skills: We love candidates who can think on their feet! In your application, mention specific instances where you've successfully resolved customer complaints or issues. This will show us that you're ready to tackle challenges head-on.
Keep It Professional Yet Personal: While we want to see your personality, remember to keep your application professional. Make sure your CV is up-to-date and tailored to the role. And don’t forget to apply through our website – it’s the best way to get your application in front of us!
How to prepare for a job interview at International Telephone Products LTD.
✨Know the Company
Before your interview, take some time to research International Telephone Products LTD. Understand their values, mission, and what they stand for. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Relations Assistant, your ability to handle customer complaints is crucial. Prepare specific examples from your past experiences where you successfully resolved issues or turned a negative situation into a positive one. This will demonstrate your problem-solving skills and customer-first mindset.
✨Practice Your Warm Greeting
Since you'll be the friendly face welcoming customers, practice how you introduce yourself and greet others. A warm, genuine smile and a confident tone can set the right tone for the interview and reflect how you would interact with customers.
✨Be Ready for Flexibility Questions
Given the flexible working hours mentioned in the job description, be prepared to discuss your availability and how you can adapt to the company's needs. Show that you're open to working different shifts and that you value the importance of teamwork in achieving business goals.
