At a Glance
- Tasks: Ensure smooth overnight operations, conduct safety inspections, and provide top-notch customer service.
- Company: Join the vibrant team at International Students House in London.
- Benefits: Enjoy a meal allowance, increasing holiday days, and a pension scheme.
- Other info: Perfect for students looking for a rewarding role on weekends.
- Why this job: Make a difference in guest experiences while working flexible part-time hours.
- Qualifications: Previous supervisory experience in customer service and a calm, reliable attitude.
The predicted salary is between 12 - 15 £ per hour.
INTERNATIONAL STUDENTS HOUSE seeks a Night Duty Manager to ensure the smooth operation of their overnight services at 238 Kennington Lane in London. The role involves:
- Conducting health and safety inspections
- Managing emergency responses
- Delivering excellent customer service
Previous supervisory experience in customer service is essential, alongside a reliable and calm demeanor. Offering part-time shifts on Fri, Sat, and Sun, the position includes a meal allowance, holiday days increasing annually, and a pension scheme.
Overnight Duty Manager - Safety, Front Desk & Guest Care employer: INTERNATIONAL STUDENTS HOUSE
Contact Detail:
INTERNATIONAL STUDENTS HOUSE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Duty Manager - Safety, Front Desk & Guest Care
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead on a Night Duty Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and emergency response. We recommend role-playing with a friend to get comfortable discussing your previous supervisory experience and how you handle stressful situations.
✨Tip Number 3
Showcase your calm demeanour during interviews. Remember, as a Night Duty Manager, you'll need to demonstrate that you can keep your cool under pressure. Share examples from past experiences where you successfully managed emergencies or difficult guests.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and submit your application for that Night Duty Manager position!
We think you need these skills to ace Overnight Duty Manager - Safety, Front Desk & Guest Care
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous supervisory experience in customer service. We want to see how you've handled similar roles and what skills you bring to the table!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid fluff and get straight to the point about why you're the perfect fit for the Night Duty Manager role.
Demonstrate Your Calm Demeanour: Since this role involves managing emergencies, it's crucial to convey your ability to stay calm under pressure. Share examples of how you've successfully navigated challenging situations in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at INTERNATIONAL STUDENTS HOUSE
✨Know Your Safety Protocols
Make sure you brush up on health and safety regulations relevant to the role. Being able to discuss specific protocols and how you've implemented them in past roles will show that you're prepared and knowledgeable.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled difficult customer situations in the past. Highlight your calm demeanour and problem-solving skills, as these are crucial for a Night Duty Manager.
✨Familiarise Yourself with the Venue
Take some time to research International Students House and its services. Understanding their mission and values will help you align your answers with what they’re looking for in a candidate.
✨Prepare for Emergency Scenarios
Think about potential emergency situations you might face during your shift. Be ready to discuss how you would respond to various scenarios, demonstrating your ability to stay composed under pressure.