At a Glance
- Tasks: Provide first-line IT support and assist with hardware, software, and network issues.
- Company: Join a dynamic team focused on technology and innovation.
- Benefits: Gain hands-on experience while working towards a recognised apprenticeship qualification.
- Other info: Great opportunity for personal growth and skill development in a supportive environment.
- Why this job: Kickstart your tech career and learn about cutting-edge IT solutions.
- Qualifications: Enthusiastic individuals with a genuine interest in technology are encouraged to apply.
The predicted salary is between 18000 - 25000 £ per year.
Role Summary
As our IT Support Apprentice, you will play an important role supporting staff, students and residents with their day‑to‑day IT needs.
This position offers hands‑on experience across IT support, networking, systems administration, cybersecurity and cloud technologies and will support your progress toward a recognized apprenticeship qualification.
Responsibilities
- Provide first‑line IT support for hardware, software and connectivity issues.
- Set up laptops, mobile devices, user accounts and peripherals.
- Support Microsoft 365, Windows and other business applications.
- Assist with installation and maintenance of PCs, printers and mobile devices.
- Maintain IT equipment and asset records.
- Support corporate and student Wi‑Fi and network infrastructure.
- Assist with server monitoring, backups and cloud services.
- Learn to support Active Directory, DNS, DHCP and other network administration tasks.
- Help maintain IT security, antivirus protection and user access controls.
- Support IT projects, equipment rollouts and system upgrades.
- Assist with technology used for conferences, events and our music venue.
- Work alongside external IT suppliers and contractors.
- Maintain IT documentation and support records.
Qualifications and Attributes
We are looking for an enthusiastic and motivated individual who is eager to learn and has a genuine interest in technology.
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IT Support Apprentice employer: INTERNATIONAL STUDENTS HOUSE
As an IT Support Apprentice with us, you'll be part of a dynamic and supportive work culture that prioritises employee growth and development. Our commitment to hands-on training in cutting-edge technologies, combined with the opportunity to work alongside experienced professionals, makes this role not just a job, but a stepping stone to a rewarding career in IT. Located in a vibrant community, we offer a collaborative environment where your contributions are valued and recognised.
Contact Details:
INTERNATIONAL STUDENTS HOUSE Recruitment Team
