HR Coordinator in London

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

We have an exciting opportunity for an HR Coordinator to join our team in Chiswick, West London. You will provide operational, administrative, project coordination and transformation support to a range of HR and people initiatives. This role plays an important part in supporting business and people transformation initiatives, working cross‑functionally with HR, management, and partner functions to coordinate activities, track progress, and support adoption of new ways of working.

The position requires strong organisational skills, attention to detail, and the ability to work across multiple workstreams simultaneously, ensuring initiatives are delivered to agreed timelines and quality standards. This is an excellent opportunity for an individual, preferably with experience working in an HR environment for a professional services company, looking for their next move into a global organisation.

• Taking part in process reviews, identifying opportunities to simplify and automate process steps wherever possible.
• Create, maintain and update intranet, trackers, organisation charts, databases and spreadsheet files.
• Identify opportunities to simplify, standardise, and automate HR processes.
• Support with planning and logistics for events, such as recruitment events, staff inductions and onboarding plans.
• Participate and contribute to HR projects.
• Support develop strategies to recruit talent into the company (developing campaigns to engage potential candidates from universities, career fairs etc).
• Support learning & development programmes and agendas.
• Perform other duties as assigned.

• Support the coordination and delivery of transformation initiatives, including organisational change, process improvement, digitalisation, and new ways of working.
• Maintain structured project documentation.
• Coordinate activities across HR, functions, and enabling teams.
• Track progress against agreed milestones and highlight delivery risks or resourcing gaps.
• Support change planning activities, including preparation of communications plans, and engagement activities.
• Prepare materials for meetings and workshops.
• Coordinate follow ups and actions.
• Support post implementation activities, including tracking benefits, collecting feedback, and supporting continuous improvement.
• Act as a consistent point of coordination to ensure transformation activities are aligned across functions and geographies.

• Copy editing and proofreading of all internal communications.
• Support in the creation and development of internal communications campaigns and projects.
• Prepare agendas, notices and minutes.
• Collect, write and format internal content.
• Work closely with the HR teams globally to develop and execute internal communications campaigns on a variety of topics.
• Support recognition programmes with initiating process, drafting and sending reminder emails, supporting with preparation of the results.

• Experience in a professional services company is preferred.
• Experience in project management, knowledge of Smartsheet would be an advantage.
• Experience in an HR environment is preferred.
• Experience in a matrix organisation is preferred.
• A passion for ideas and continuous improvement.
• A team player.
• Microsoft Outlook (ideally MS365), PowerPoint, Excel skills and ideally Visio and SharePoint.
• Organisational and administrative skills.
• Ability to multi-task, prioritise daily and work in a fast‑paced sometimes pressurised environment.
• Excellent verbal and written communication skills.
• Time management skills.
• Excellent attention to detail.
• Strong and demonstrated problem solving skills.
• Ability to maintain confidentiality.

• Competitive salary.
• Opportunities for development and career progression.
• A day’s leave for your birthday with the option to purchase additional annual leave.
• Private healthcare, dental cover, pension scheme, life insurance, paid volunteering day.
• Subsidised staff cafeteria and free tea, coffee and fruit.
• Discount schemes (Cycle2work, season ticket loans, gym discounts).
• Access to Employee Assistance & Employee Support Programme.
• Access to Chiswick Business Park enjoy work events.

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success. International SOS has been awarded as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2025.