Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients by solving queries and ensuring they receive the best solutions.
- Company: Join International SOS, a leader in health and security risk management.
- Benefits: Enjoy competitive salary, hybrid working, and comprehensive benefits package.
- Why this job: Make a real impact while using your language skills in a supportive environment.
- Qualifications: Fluent in English and German, with experience in client service roles.
- Other info: Be part of a dynamic team dedicated to protecting lives globally.
The predicted salary is between 36000 - 60000 £ per year.
At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities. Now, we’re looking for talented individuals to join our team and make a difference.
About the role
Are you prepared to go the extra mile for your clients? Do you think outside the box? Would you like to use your language skills? We are looking for a strategic and supportive partner for our clients. You will focus on building loyalty to ensure long-term client retention by presenting product information, addressing customer issues, and helping the sales team with upsells and renewals.
Key responsibilities
- Providing expertise on our products and services to our clients
- Solving client queries and offering solutions
- Ensure our clients are getting the best products & solutions for their long-term strategy
- Understanding clients’ needs and capturing feedback to improve products and services
- Proactively communicate with our clients and internal stakeholders
- Participate in networking events.
About you
- Previous experience in a client/customer service role, with international corporate organizations.
- Exposure in dealing with multiple stakeholders from different geographical areas.
- Ability to communicate in English fluently and German
- A natural networker and a team player
- A passion for research and finding solutions
- Excellent written, presentation and oral communication skills.
- Exceptional organisational skills with the ability to successfully manage numerous clients simultaneously
Benefits
- Competitive salary
- Warm, supportive, and open company culture
- An opportunity to learn and develop in a global environment
- Hybrid working (3 days in the office)
- Birthday holiday and option to purchase additional annual leave
- Comprehensive Benefits Package: Private Pension, Private Medical Insurance, Life Assurance and more
By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success. International SOS has been awarded as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2025. Start your journey with us today. Apply now!
Client Success Partner- German Speaker in London employer: International SOS
Contact Detail:
International SOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Partner- German Speaker in London
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the field. You never know who might have a lead on your dream job or can introduce you to someone at International SOS.
✨Tip Number 2
Show off your language skills! If you're fluent in German, make sure to highlight that in conversations. It’s a big plus for roles like Client Success Partner, and it could set you apart from other candidates.
✨Tip Number 3
Be proactive! Reach out to potential employers, including International SOS, even if they’re not actively hiring. A friendly email expressing your interest can go a long way in making a memorable impression.
✨Tip Number 4
Utilise our website to apply! We’ve got all the info you need about the role and the company culture. Plus, applying directly through us shows your enthusiasm and commitment to joining the team.
We think you need these skills to ace Client Success Partner- German Speaker in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about client success and how you can make a difference in our team.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at International SOS
✨Know Your Stuff
Make sure you have a solid understanding of International SOS's products and services. Research their offerings and think about how they align with client needs. This will help you demonstrate your expertise during the interview.
✨Showcase Your Language Skills
Since this role requires fluency in German and English, be prepared to switch between the two languages during the interview. Practise common phrases and scenarios you might encounter with clients to show off your language proficiency.
✨Be Client-Centric
Think about how you can go the extra mile for clients. Prepare examples from your past experience where you successfully solved client issues or improved their satisfaction. This will highlight your commitment to client success.
✨Network Like a Pro
As a natural networker, be ready to discuss how you've built relationships in previous roles. Share specific instances where your networking skills led to successful outcomes, as this aligns perfectly with the responsibilities of the position.
