International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. International SOS Government Services administers the TRICARE Overseas Program providing high-quality, accessible health care services for U.S. Military service members, family members, retirees, and other eligible beneficiaries overseas.
About The Role
Duration: 12-Month Fixed-Term Contract
Position Summary
We are seeking an experienced and commercially minded HR Manager to join our team in London on a 12-month fixed-term contract. This role will serve as a trusted HR Business Partner to business leaders and employees across the UK, providing strategic and operational HR support in a dynamic and fast-paced environment.
The successful candidate will have strong employee relations expertise, a thorough understanding of UK employment law, and the ability to work independently while managing a broad range of HR initiative (some gloablly)s. The role requires regular interaction with senior leaders and collaboration with global HR colleagues, including direct reporting to the VP of Human Resources based in the United States.
Key Responsibilities
- Partner with leaders to shape people priorities, strengthen organisational effectiveness and deliver commercially focused HR solutions.
- Lead complex employee relations matters, providing confident, pragmatic advice on performance, grievance, disciplinary and workplace issues.
- Act as a trusted UK employment law expert, ensuring compliance and supporting restructures, consultations and organisational change.
- Use workforce insights to support recruitment, succession, compensation and key people decisions.
- Coach and influence leaders on people strategy, team effectiveness and workforce challenges.
- Collaborate across local and global HR teams to deliver core people initiatives, annual HR cycles and continuous improvements.
About You
- Bachelor’s degree in Human Resources, Business Administration or a related field, or equivalent experience.
- 10+ years of progressive HR experience, including significant HR Business Partner experience.
- Strong knowledge of UK employment law and experience managing complex employee relations matters.
- Proven ability to advise, influence and build trusted relationships with senior leaders.
- Strong commercial judgement, business acumen and strategic thinking.
- Experience supporting organisational change and transformation.
- Confident working independently, managing competing priorities and operating in complex environments.
- Excellent communication, stakeholder management and problem-solving skills.
- CIPD Level 5/7 or equivalent qualification preferred.
- Experience within a multinational, matrixed or geographically dispersed organisation advantageous.
International SOS has been recognised as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2026.
By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success. International SOS has been awarded as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2025.
13,000 experts | 1,200+ locations | 90 countries | 110+ languages
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HR Business Partner 12 months FTC employer: International SOS
International SOS is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth. Located in Chiswick, West London, the company provides a hybrid working model, allowing for flexibility while fostering collaboration in the office. With a focus on employee well-being and a commitment to delivering exceptional service, joining our team means being part of a dynamic environment where your contributions are recognised and valued.
