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- Tasks: Join our global team as a Coordinating Nurse, providing top-notch patient care and medical advice.
- Company: International SOS is a leading medical and security services company with a global presence.
- Benefits: Enjoy competitive pay, health cover, generous leave, and perks like gym discounts and volunteering days.
- Why this job: Make a real impact in healthcare while working in a supportive, dynamic environment with diverse colleagues.
- Qualifications: NMC registered nurse with 5 years' experience in ICU/Emergency settings and strong communication skills.
- Other info: No night shifts; enjoy a balanced work-life with mainly Monday to Friday hours.
The predicted salary is between 35000 - 50000 £ per year.
International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. Established 35 years ago, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGOs and governments around the world.
About the role
Are you looking for an opportunity to broaden your medical and clinical knowledge in a truly global team? Due to the success and growth of our team, International SOS is currently recruiting a Coordinating Nurse to be based at offices in Chiswick Park, London. This is an office-based position, with no nightshifts. This is your chance to join a global team who strive for the best possible care for each and every patient.
Key responsibilities
- Focusing on quality and excellent patient care, liaising with colleagues based in 27 different countries and utilising the company’s extensive global resources to provide outstanding medical assistance to patients and clients across the world.
- Receiving calls from patients located anywhere in the world. Performing telephonic triage/holistic medical assessment (a great mix of primary care/complex medical emergency), providing risk-assessed evidence-based medical advice and medical direction to patients.
- Providing pre-trip travel advice including assessment of pre-trip travel medical risks and advising on travel health and vaccination requirements.
- Assessing medical standards of care in the patient’s location against international standards and providing guidance on fitness to fly.
- Coordinating medical care for patients anywhere in the world, interpreting medical situations with a tailored risk analysis of condition vs geographical location.
- Directing patients to the best medical facilities in a specific location.
- Liaising with international medical professionals to obtain medical information about patients, coordinate medical treatment and making recommendations on change/upgrade in care.
- Arranging medical evacuations and repatriations, either via commercial carrier (with medical escorts) or air ambulance.
- The opportunity to act as medical escort for medical evacuation/repatriation.
- Being involved in internal quality-improvement projects.
About you
Requirements for a Coordinating Nurse:
- NMC registered with typically around 5 years’ experience in ICU/Emergency setting.
- Broad clinical experience in either travel/global health, public health, cruise ship, military nursing, humanitarian/NGO work.
- Able to identify critical medical issues and act promptly to escalate and case manage.
- Able to thrive under pressure in a fast-paced environment, adaptable and empathetic.
- Excellent telephone manner and technical skills (MS Word, Excel, PowerPoint, Databases).
- Proficient in written and spoken English language with good communication skills.
- Additional language(s) an advantage.
Benefits
- Remuneration £43,470 per annum depending on experience.
- Bupa health and dental cover, Pension scheme, Life assurance.
- 3-month (fully paid) induction, coaching and preceptorship support.
- UK Resuscitation courses: ILS and ALS training and revalidation fully funded.
- Formal weekly medical education sessions to contribute to CPD qualification.
- Assistance with revalidation and reflection pieces and free access to the RCNi portal.
- 7.5 hour shifts 07:00 and 23:00, mainly Monday to Friday 08:00 - 16:30.
- 22 days annual leave increasing with service, option to buy additional leave, Birthday off, 5 days study leave, paid volunteering day.
- Cycle2work, season ticket loans, gym discounts, childcare vouchers.
- Access to our Employee Assistance & Employee Support Programme.
- Experience the "Enjoy Work" entertainment and events at Chiswick business park.
Contact Detail:
International SOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinating Nurse
✨Tip Number 1
Familiarise yourself with International SOS's global operations and services. Understanding their approach to telehealth and medical assistance will help you demonstrate your alignment with their mission during interviews.
✨Tip Number 2
Network with current or former employees of International SOS on platforms like LinkedIn. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your telephonic triage skills and emergency response protocols. Being able to discuss specific scenarios where you've successfully managed critical situations will showcase your expertise and readiness for the role.
✨Tip Number 4
Highlight any experience you have in international healthcare settings or with diverse patient populations. This will demonstrate your adaptability and understanding of global health challenges, which is crucial for a Coordinating Nurse at International SOS.
We think you need these skills to ace Coordinating Nurse
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ICU or emergency settings, as well as any specific skills related to telehealth and global health. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for patient care and your ability to thrive under pressure. Mention your experience with international medical coordination and how it aligns with the responsibilities of a Coordinating Nurse.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that demonstrate your strong telephone manner and ability to liaise with diverse medical professionals across different countries.
Highlight Continuous Learning: Mention any ongoing professional development, such as courses or certifications related to global health or emergency care. This shows your commitment to staying updated in the field and aligns with the company's focus on quality improvement.
How to prepare for a job interview at International SOS
✨Showcase Your Clinical Experience
Make sure to highlight your clinical experience, especially in ICU or emergency settings. Be prepared to discuss specific cases where you identified critical medical issues and how you managed them.
✨Demonstrate Communication Skills
Since the role involves liaising with international medical professionals and patients, practice articulating your thoughts clearly. Use examples that showcase your excellent telephone manner and ability to communicate complex medical information effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to perform telephonic triage and provide evidence-based medical advice. Think of situations where you had to make quick decisions under pressure and be ready to explain your thought process.
✨Research International SOS
Familiarise yourself with International SOS's services and their global reach. Understanding their mission and values will help you align your answers with what they are looking for in a Coordinating Nurse.
