Product Manager in London

The Product Manager for Life Competencies AI is responsible for the end-to-end success of a single product area within the group’s AI portfolio. Working closely with the Principal Product Manager, this role translates the portfolio strategy into a focused, well-executed product, balancing discovery, delivery, and continuous improvement.

ISP Principles

• Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.
• Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.
• Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
• Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.
• Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

ISP AI Product Manager Key Responsibilities

• Product ownership & Roadmap
  • Own the product vision and roadmap for AI Life Competencies and the AI Buddy, aligned to the group AI and learning strategy.
  • Translate portfolio priorities into clear product goals, outcomes, and milestones.
  • Prioritise features and improvements to maximise learning impact, adoption, and usability.
  • Manage trade-offs within the product scope, escalating where cross-product decisions are required.
• Learning-centred product design
  • Develop a deep understanding of learner needs, teacher workflows, and school contexts related to life competencies and tutoring.
  • Ensure product decisions are grounded in learning intent, progression, and impact, not just technical possibility.
  • Work with learning and design colleagues to ensure content, interactions, and scaffolding are age-appropriate, inclusive, and effective.
  • Champion accessibility, safety, and responsible AI use within the product.
• Discovery & insight
  • Lead continuous discovery for the product using user research, pilots, feedback, and data.
  • Test assumptions early through prototypes, trials, and school engagement.
  • Use insight to inform roadmap decisions and post-launch improvements.
  • Contribute learning and insight back into the wider product portfolio.
• Delivery & execution
  • Work closely with engineering and design to turn product priorities into high-quality shipped outcomes.
  • Write clear product requirements, success criteria, and acceptance standards.
  • Support delivery planning, sequencing, and dependency management within the product area.
  • Ensure releases are well-prepared, clearly communicated, and supported.
• Adoption, value & impact
  • Define and track success measures for the product, including adoption, engagement, and learning outcomes.
  • Monitor real-world usage and identify opportunities to improve effectiveness and clarity.
  • Support rollout, onboarding, and school adoption in partnership with transformation and learning teams.
  • Contribute to benefit realisation and evidence of impact.
• Collaboration & contribution to product practice
  • Work within the product standards and ways of working set by the Principal Product Manager.
  • Collaborate effectively with other Product Managers to ensure coherence across the AI portfolio.
  • Share learning, patterns, and reusable approaches across products.
  • Contribute to a strong, learning-oriented product culture.

Skills, Qualifications and Experience

• Experience
  • Experience as a Product Manager owning a digital product end-to-end.
  • Experience working closely with engineering and design teams.
  • Experience with EdTech, learning platforms, or AI-enabled products.
  • Familiarity with learning design, competencies frameworks, or learner progression models.
  • Experience working with conversational or personalised digital experiences.
• Skills
  • Strong ability to translate user needs and learning goals into clear product decisions.
  • Confidence prioritising work and making evidence-informed trade-offs.
  • Excellent communication and collaboration skills.
  • Strong sense of product ownership and accountability.
  • Curious, reflective, and insight-driven.
  • Deeply learner-focused and empathetic to teachers.
  • Pragmatic and delivery-minded without losing sight of learning intent.
  • Comfortable working within strategic direction while shaping product detail.

ISP Leadership Competencies

• Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.
• Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.
• Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and is able to motivate and inspire others through the process of creation through to completion.
• Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.
• Resilience. Can deal with setbacks and challenges calmly and effectively.
• Community Focus. Committed to meeting and exceeding the needs and expectations of our students and their families.
• Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.
• Strategic, Commercial & Financial Awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.
• Planning & Decision Making. Makes decisions on the best course of action and then plans, organises, prioritises and balances resources to achieve the desired outcome.

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.