International Recruitment Manager in Hastings

The International Recruitment Manager is a highly visible Champion for Claremont, combining exceptional interpersonal and relationship-building skills with a proactive, commercially focused approach to international recruitment and business development for students from 11 years to 18 years of age.

The role requires an individual who can confidently represent Claremont School as its face and voice in international markets, proactively identify and convert opportunities, and build strong, trusted relationships with families, agents and partners. Equally, the postholder must be an exceptionally organised and dependable administrator, with the accuracy, discretion and attention to detail required to maintain highly sensitive student and immigration data, ensuring that records are complete, accurate and compliant with UK visa and immigration regulations and school systems. The role carries clear accountability for agreed KPIs including recruitment targets and reporting.

The International Recruitment Manager reports directly to the Head of Admissions and works closely with the Principal, Heads of School, Director of Boarding, and the Head of Marketing. The post holder will be expected to be a key point of contact effectively liaising with the full school community, including the Senior Leadership Team, plus partners, and families.

The International Recruitment Manager is expected to be the UKVI Key Contact for Claremont.

Key Responsibilities

• Admissions, supporting proactive recruitment activities and achieve student recruitment targets:
• Be responsible for the effective management of the whole admissions process for international students at the Prep and Senior Schools.
• Manage the enquiries from the Hubspot CMS database provided by the Head of Admissions, and subsequently track all steps of the admissions procedure.
• In dealing with enquiries from prospective families, respond quickly and with intelligent information relating to students’ specific needs, ensuring warm, friendly, organised and efficient customer journey at all times.
• Arrange visits and interviews, including tours or online meetings, ensuring that staff are fully aware of expectations and organisation.
• Follow up each enquiry/visit/interview to secure a registration and formal application.
• Respond quickly to any enquiries received from agents who may enquire on behalf of a particular family.
• Discuss and record the reasons why any family does not wish to proceed to a formal application.
• Ensure that all children wishing to be enrolled have either been assessed with an appropriate academic test or have been interviewed and met by the Head or a qualified member of the academic staff.
• Where possible, arrange 'Taster Day' experiences and ensure that all staff involved are fully informed with good notice given.
• Ensure that appropriate administration is completed for all new pupils joining, including signatures of parents on Acceptance Forms, Terms and Conditions, Medical Forms and other permissions slips as required by the School.
• Provide a comprehensive 'Joining Pack' for each new family prior to their child starting at the School.
• Liaise with the School Office on changes to current pupil numbers – whole school roll and individual classes and ensure the Heads of School and Director of Boarding are kept informed of all leavers and joiners.
• Coordinate the applications for scholarship assessments and communicate the details of those applying to the Heads of Schools and their PA.
• Act as the Student Visa Key Contact to ensure compliance for Student Visa sponsorship and ensure that all UK Visa requirements are in place.
• Support maximum student intake and retention:
• Assist the Head of Admissions with the completion of regular KPI reports by tracking information and keeping records up to date at all times.
• Liaise with the Heads of Key Stages and/or Schools to arrange transition events for parents.
• Establish and grow relationships with educational agents globally.
• When appropriate, visit new and existing markets to promote the school’s admission priorities.
• Be aware of market conditions, recruitment trends, emerging markets etc.; keep relevant school staff updated and feed these into strategy and activities.
• Engagement through brand awareness and external partnerships:
• Devise and embed an effective international student recruitment strategy and action plan.
• Work closely with the Head of Marketing to ensure relevance of messages to various international and domestic markets.
• Assist with the organisation of Open Events and any corporate events involving local businesses.
• Support the Heads of Schools in creating and maintaining mutually beneficial relationships with feeder schools, universities, local businesses, government entities, education agents and other organisations.

Candidate Profile

• Excellent organisation skills
• High proficiency with all Microsoft software packages including Word, PowerPoint and Excel
• Strong customer service ethos and excellent problem-solving ability
• Cultural sensitivity and awareness
• A team player

Qualifications

• Degree, professional qualifications or relevant work-related experience

Experience

• A minimum of 4 years’ experience working within a school’s admissions team would be preferable.
• Existing agent relationships would be an asset.

Claremont School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.