Regional Finance Systems Specialist in London

Purpose of Role

Leading system implementation, effective operation of our core financial system, Oracle NetSuite, support integration process to cross functional teams. This role will be working across the group and closely with the regional finance system team for the timely roll out of the system into the newly acquired schools. This role will be reporting to the group head of the financial system.

Key Responsibilities

• Finance system implementation
  • Lead implementation of financial platforms, with ISP operating model and group policy, specific country gaps and requirements and scoping documentation, specific school configurations, walk through, UAT, user training, data migration, advance features, add on implementation including localisation, tax compliance, document management, payment service and etc.
  • Responsible for issue and resolution tracker.
  • Post system administration and maintenance: Administration user permission and access, BAU support and phases 2 roll outs.
  • Monitor system performance, carry functional troubleshooting on process, technical troubleshooting on workflows and scripts debugging.
  • Maintain regular maintenance, upgrades and testing of core system, localisation and 3rd party products.
  • Identify improvements to ISP operating model and contribute to regional and group roadmap.
• Integration
  • Work across teams to design, test and train on ISP platforms and integrations mainly on MIS system, payment service provider, banking suiteapp, tax compliance suiteapp and others.
  • Monitor data integrity between systems, error handling, integration troubleshooting.
  • Create technical specifications for API request and response, where applicable develop or support APIs connection.
• Portlet customisation
  • Develop standard set of advanced reports, dashboard and publish in standard navigation portlet.
  • Create standard set of advanced saved searches, records and transaction types usage and process in navigation portlet.
• Customisation
  • Develop and implement Suiteflow and Suitescripts, and ability to develop or support SuiteTalk Webservices.
  • Identify opportunities to embed AI-assisted tools into system processes to boost productivity and efficiency.
  • Perform end to end testing, document steps and process, user guides and deployment.
• Project management
  • Responsible for onboarding, student life cycle management platforms, localisation and tax compliance, finance system enhancement and add on projects.
  • Participate in other financial related project including MIS fees billing, payment service provider, banking, CRM, MDM and others.
  • Cross functional teams' collaborations and delivery management, steerco reporting.
  • Ensure projects are completed on time as per targeted go live.

Skills, Qualifications and Experience

• Related finance and technology qualifications.
• Experienced with Oracle NetSuite implementation and administration.
• Familiar with advanced revenue management, multi-book, multi-currency and multi-subsidiary structure, financial standards and tax compliance.
• Experienced with SaaS VAT/WHT reporting, electronic documents, and digital statutory financial reporting.
• Hands-on experience in performing technical tasks including troubleshooting, requirement analysis and design specification, system customisation, integration solutions, performance improvements.
• Experienced with integrated finance system with 3rd party application and APIs.
• Proficient with AI tool with hands-on experience applying generative AI and automation tool.
• Ability to work cross functional teams and experienced in stakeholder management.
• Proficient in second language preferable Spanish or local language.

ISP Leadership Competencies

• Collaboration: Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.
• Learning & Getting Better: Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.
• Innovation Leadership: Is good at creating an environment where ideas for learning initiatives and services are generated and is able to motivate and inspire others through the process of creation through to completion.
• Outcome driven: Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.
• Resilience: Can deal with setbacks and challenges calmly and effectively.
• Community Focus: Is committed to meeting and exceeding the needs and expectations of our students and their families.
• Integrity & Ethical Management: Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.

ISP Principles

• Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success.
• Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.
• Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.
• Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
• Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.
• Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.