At a Glance
- Tasks: Process claims and manage client enquiries in a dynamic environment.
- Company: Join a leading firm in the insurance industry with a supportive team culture.
- Benefits: Enjoy a 4-day work week, competitive salary, and annual performance bonuses.
- Other info: Opportunities for career growth and professional development await you.
- Why this job: Make a real impact by supporting clients and ensuring smooth claims processes.
- Qualifications: Strong interpersonal skills and attention to detail are essential.
The predicted salary is between 40000 - 50000 £ per year.
Reporting to
Manager - Claims & Facultative Business
Responsibilities and Duties
- Process claims for Delegated Authority and Facultative business
- Monitor claims lifecycle, handling issues and responding to client enquiries
- Use ECF, CLASS and other relevant Lloyd’s systems effectively
- Broker claims files into the London market
- Correspond with insurers, local brokers and clients in a professional manner
- Update and maintain electronic records accurately
- Handle and respond to Bureau / XIS queries
- Provide technical support to other team members
- Liaise with clients, local producers, Coverholders, loss adjusters and insurers
- Deliver accurate and timely responses to client correspondence, meeting agreed service standards (e. g. internal SLA is within 48 hours, where applicable)
- Provide back‑up broking support during periods of staff shortage or high workload
- Ensure compliance with all internal policies, external regulations and statutory requirements
- Organise, manage and maintain an efficient and compliant archiving system
- Support colleagues within the technical department with any activities as required
- Strong interpersonal skills
- Analytical thinking and attention to detail
- Organizational and stakeholder management skills
- 4‑day work week (subject to terms & conditions)
- Competitive annual salary, reviewed every year
- Annual performance bonus
- Six‑monthly rewards
- Health & life insurance policies (subject to terms & conditions)
- #J-18808-Ljbffr
Claims Broker in London employer: International Professional Risks Europe
As a Claims Broker at our esteemed firm, you will thrive in a dynamic work environment that prioritises employee well-being and professional growth. With a competitive annual salary, performance bonuses, and a unique 4-day work week, we foster a culture of collaboration and support, ensuring that our team members are equipped to excel in their roles while maintaining a healthy work-life balance. Join us in the heart of London, where you can develop your skills and make meaningful contributions to our clients and the industry.
Contact Details:
International Professional Risks Europe Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Broker in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like International Professional Risks Europe). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like International Professional Risks Europe. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Broker in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at International Professional Risks Europe.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at International Professional Risks Europe. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at International Professional Risks Europe
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at International Professional Risks Europe to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at International Professional Risks Europe, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding International Professional Risks Europe's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
