Korean Visa Application Center (KVAC) intern

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued.

The Internship Programme aims at attracting talented students and graduates who have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities. Interns must be between 20 and 36 years old and should have less than two years of relevant working experience.

In support of the Embassy and Consulate of the Republic of Korea (ROK) in Berlin, Germany, IOM will be providing administrative visa-related services among nine Visa Application Centers in all Europe, aimed at making the visa application process more timely and convenient. Working under the overall direction of the Chief of Mission, and under the direct supervision of the Team Leader of the Korea Visa Application Centre (KVAC), the intern will assist with the daily operational activities of the KVAC.

Responsibilities

• Assist the KVAC team on daily activities, including but not limited to receiving and sorting visa applications delivered by post, passport, and document logistics, ordering visa application supporting documents according to relevant checklist.
• Assist the KVAC team with communications to the beneficiaries, following the standard operating procedures in place, including contacting visa applicants for missing documents or for passport collection.
• Attend project meetings and training sessions with the project coordinator and other KVAC teams (Berlin, Paris, and Hague).
• Assist the KVAC team with the preparation of daily, weekly, and monthly reports.
• Undertake any other task that may be assigned.

Qualifications

• Education: Student or graduate; preferably in college of Humanities and Social Sciences or similar.
• Experience: Ability to work effectively and harmoniously in an international team. High level of computer literacy in standard MS Office products with specific proficiency in MS Excel. First experience with customer service and/or assistance to public.
• Languages: For this internship fluent knowledge in spoken and written English is required. Knowledge of Korean or other official IOM language is an advantage.

Required Competencies

• Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity, Integrity and transparency, Professionalism, Courage, Empathy.
• Core Competencies – behavioural indicators: Teamwork, Delivering results, Managing and sharing knowledge, Accountability, Communication.

Depending on experience and location, interns are granted a small monthly stipend to help offset costs. IOM covers Interns against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the internship. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Interns are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. No late applications will be accepted. Only shortlisted candidates will be contacted.