At a Glance
- Tasks: Support financial processes and manage invoicing in a fast-paced environment.
- Company: Join a collaborative team at a leading private medical insurance provider.
- Benefits: Flexible hours, health cover, pension scheme, and paid volunteer days.
- Other info: Enjoy structured training and a supportive work culture.
- Why this job: Gain valuable experience while making a real impact in operations and finance.
- Qualifications: 2 years' experience in a similar role with strong numerical skills.
The predicted salary is between 16533 - 16533 £ per year.
Part Time Contract: 25 Hours Per Week, Monday to Friday
Salary: £16,533 per annum
Working Model: Hybrid / Remote
We’re looking for a highly organised and detail-oriented Operations Administrator to join our team on a part-time basis. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys working with both financial processes and cross-functional teams.
About the Role
As an Operations Administrator, you’ll play a key role in supporting the smooth running of our department by managing invoicing processes, resolving payment queries, and ensuring financial accuracy across operations. You’ll act as a vital link between Operations and Finance, helping to ensure timely payments, clear communication, and compliance with internal processes.
Key Responsibilities
- Act as a liaison between Operations and Finance teams
- Handle client queries relating to billing, fees, and case details
- Manage proforma invoicing and client prefunding processes
- Validate case fees to ensure accurate compensation
- Reconcile and oversee credit card payments
- Support financial recovery processes
- Audit reserves and cost entries for accuracy and timeliness
- Review high-value cases and coordinate funding with Finance
- Process and validate provider invoices, resolving discrepancies
- Track payments, including partial settlements, and confirm instructions
- Maintain accurate records and handle financial data confidentially
- Liaise with providers regarding payments for services
- Support ad hoc tasks as required by management
About You
We’re looking for someone who is proactive, detail-focused, and confident working with financial data.
Essential Skills & Experience:
- Minimum of 2 years’ experience in a similar role
- Strong numerical skills and excellent attention to detail
- Good knowledge of Microsoft Office (Excel, Word, PowerPoint)
- Ability to manage financial data accurately and efficiently
- Strong written and verbal communication skills
- Ability to work independently and as part of a team
- A professional and friendly approach when working with stakeholders
Desirable:
- Experience within an insurance or compliance environment
What We’re Looking For
- A strong work ethic and “can do” attitude
- Excellent organisational and interpersonal skills
- The ability to follow complex processes and instructions
- A self-motivated, enthusiastic team player
What We Offer
- Structured training and ongoing support to help you succeed
- Opportunity to gain experience within international private medical insurance
- A collaborative, professional, and supportive working environment
- Bupa dental cover to support your oral health
- Health Shield cash plan, giving you money back on a range of everyday health services including optical and more
- Comprehensive travel insurance for added peace of mind
- Royal London pension scheme to support your future
- Death in service benefit for financial protection
- Paid volunteer days, giving you the opportunity to give back to causes that matter to you
If you’re passionate about delivering great customer service and looking for a role that offers flexibility, stability, and development, we’d love to hear from you. Apply today and take the next step in your career.
IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.
Administrator in Cardiff employer: International Medical Group
As an Operations Administrator at our company, you will be part of a dynamic and supportive team that values your contributions and fosters professional growth. With a hybrid working model, structured training, and a range of benefits including health cover and paid volunteer days, we prioritise employee well-being and development in a collaborative environment. Join us to enjoy a fulfilling role that not only offers flexibility but also the chance to make a meaningful impact within the international private medical insurance sector.
Contact Details:
International Medical Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for an Operations Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their financial processes and how they operate. This will help you stand out as someone who’s genuinely interested and ready to contribute from day one.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to financial accuracy and teamwork. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and ready to dive into the world of operations and finance.
We think you need these skills to ace Administrator in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in financial processes and administration. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and organisational prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Operations Administrator role. Share specific examples of how you've successfully managed invoicing or resolved payment queries in the past.
Show Off Your Skills:Don’t forget to mention your proficiency with Microsoft Office, especially Excel. We love candidates who can manage financial data efficiently, so highlight any relevant experience you have with spreadsheets or financial software.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at International Medical Group
✨Know Your Numbers
As an Operations Administrator, you'll be dealing with financial data regularly. Brush up on your numerical skills and be prepared to discuss how you've managed financial processes in the past. Bring examples of how you’ve handled invoicing or reconciled payments to showcase your attention to detail.
✨Familiarise Yourself with the Role
Read through the job description thoroughly and understand the key responsibilities. Be ready to explain how your previous experience aligns with tasks like managing client queries or validating case fees. This shows that you’re proactive and have a genuine interest in the role.
✨Practice Clear Communication
Since you'll be acting as a liaison between teams, practice articulating your thoughts clearly. Prepare to discuss how you’ve effectively communicated with stakeholders in the past, especially when resolving discrepancies or handling queries. Good communication is key!
✨Show Your Organisational Skills
Being detail-oriented and organised is crucial for this position. Think of specific examples where you’ve successfully managed multiple tasks or projects simultaneously. Highlighting your ability to follow complex processes will demonstrate that you can thrive in a fast-paced environment.
