At a Glance
- Tasks: Lead and optimise warehouse operations, driving performance and team development.
- Company: Award-winning 3PL provider specialising in premium brand fulfilment.
- Benefits: Competitive salary, 25 days holiday, health perks, and employee awards.
- Other info: Dynamic environment with opportunities for career progression and personal development.
- Why this job: Join a fast-growing company and make a real impact in logistics.
- Qualifications: Proven senior warehouse management experience and strong leadership skills.
Hours: 40 hours per week worked Monday – Friday, 8am – 5pm.
An award-winning, market-leading 3PL (third party logistics provider) ILG specialises in high-quality order fulfilment and delivery services. Our customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed.
We are a people business, investing in training and development, recognising and rewarding our people’s achievements and creating opportunities for them to progress within our business. If you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.
The role Warehouse Operations are at the heart of what we do. Our customers choose ILG because our attention to detail across services like picking, embroidery and engraving adds something special to their brand.
As a Senior Operations Manager, you’ll play a pivotal role in driving performance across the operation, working closely with senior leadership to deliver for our clients and continuously raise the bar. This is a hands-on leadership role where you’ll influence how we operate, develop high-performing teams and make a real impact on service, efficiency and growth.
The key responsibilities are:
- Driving operational performance, productivity and service delivery across your areas of responsibility
- Leading and developing management teams to deliver a high-performing, engaged operation
- Supporting wider site performance through strong collaboration with the senior team
- Monitoring and improving KPIs and SLAs, taking action where required
- Driving continuous improvement and embedding best practice across teams
- Supporting and delivering operational change to improve efficiency and scalability
- Ensuring Health & Safety standards are consistently met and maintained
- Providing clear updates on performance, risks and priorities to senior leadership
- Supporting labour planning and cost control to deliver an efficient operation
- Building strong relationships with internal stakeholders and clients
- Identifying development needs and building capability across the team
What we are looking for:
- Proven experience in a senior warehouse management role
- Strong leadership skills with experience managing and developing teams
- Confident supporting site performance and working with senior stakeholders
- Organised and able to prioritise in a fast-paced environment
- Good understanding of warehouse operations, KPIs and service delivery
- Working knowledge of WMS and MS Office (Excel, Word, Outlook)
- Sound understanding of Health & Safety in a warehouse setting
- Experience managing performance, absence and disciplinary processes
- Resilient, adaptable and able to react quickly to challenges
- Proactive, solution-focused and able to “think on your feet”
- Strong communicator who understands the importance of customer service
Job Application Requirements – We welcome your application and look forward to considering you for this role. Please note the following important requirements for all applicants:
- Right to Work in the UK & Basic DBS Check – You must have the legal right to work in the UK. If successful, you will also need to pass a Basic Disclosure and Barring Service (DBS) check before starting employment.
- References – We reserve the right to request two or more references, to cover the past five years of your employment history.
- English Language – You must be able to work in English; enough to fully understand spoken and written work instructions, follow health and safety guidance and participate in discussions with your manager or colleagues.
If you meet the role requirements, as well as the above, and are ready to take the next step in your career, we encourage you to apply.
Please be aware we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive we may close this advert ahead of the advertised closing date.
Pension, Life Assurance, Healthshield Cash Plan and Discount Perks
25 days holiday (plus Bank Holidays) with the option to buy/sell holiday
Birthday leave
Free on-site parking, with electric car charging at certain locations
Range of employee awards
Uniform and full PPE provided
Employee assistance programme to promote mental health wellbeing.
Senior Operations Manager in Northampton employer: International Logistics Group
ILG is an award-winning, market-leading third-party logistics provider that prioritises its people, offering extensive training and development opportunities to foster career growth. With a vibrant work culture focused on collaboration and recognition, employees enjoy a range of benefits including generous holiday allowances, health plans, and employee awards, all while working in a dynamic environment that supports innovation and operational excellence.
Contact Details:
International Logistics Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Manager in Northampton
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like International Logistics Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at International Logistics Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like International Logistics Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Senior Operations Manager in Northampton
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to International Logistics Group:This is your chance to really connect with the team at International Logistics Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at International Logistics Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with International Logistics Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show International Logistics Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at International Logistics Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
