Learning and Development Administrator in East Grinstead

Hours: 40 hours per week, Monday to Friday.

ILG is an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. We partner with premium brands particularly in the beauty, fashion and wellbeing sectors and our mission is simple: to help our clients succeed. We are a people-focused business that invests in training and development, recognising and rewarding the achievements of our employees. If you are looking to build an exciting career, learn from a supportive and friendly team, and realise your full potential within a fast-growing company, this is the role for you.

The role:

As a Learning & Development Administrator, you will provide administrative support to the Learning & Development function, helping to coordinate training activity across the business and ensure accurate and up-to-date training records. Working closely with the Learning & Development Manager and wider HR team, you will support the smooth running of training courses, induction programmes, and ongoing learning activity.

This role is well suited to someone with strong administrative experience who enjoys working in a busy, detail-focused environment and is looking to develop their career within Learning & Development.

The key responsibilities of the role may include:

• Booking and coordinating training courses, including sending invitations and joining instructions.
• Maintaining accurate training records and keeping systems up to date.
• Supporting training requests from managers and employees.
• Enrolling new starters onto induction and mandatory training.
• Monitoring training completion and renewal dates, escalating overdue training where required.
• Producing routine training reports using existing templates and data.
• Supporting the maintenance of e-learning content.
• Assisting with tracking apprenticeships and qualifications.
• Providing general administrative support to the L&D team and responding to queries.

What we are looking for:

• Experience in an administrative role requiring strong organisation, accuracy, and attention to detail.
• Ability to manage a varied workload and prioritise tasks effectively in a busy environment.
• Strong administrative skills with a methodical and structured approach to work.
• High level of accuracy in maintaining records and handling data.
• Good communication skills, both written and verbal, with the ability to work confidently with colleagues at all levels.
• Competent user of Microsoft Office, particularly Excel and Word.
• Positive, proactive attitude with a willingness to learn and support new ways of working.
• Ability to work well as part of a team and contribute to a supportive working environment.
• Interest in Learning & Development.
• Own transport preferred, although we are happy to consider candidates who are currently learning to drive.

Job Application Requirements:

• Right to Work in the UK & Basic DBS Check – You must have the legal right to work in the UK. If successful, you will also need to pass a Basic Disclosure and Barring Service (DBS) check before starting employment.
• References – We reserve the right to request two or more references, to cover the past five years of your employment history.
• English Language – You must be able to work in English; enough to fully understand spoken and written work instructions, follow health and safety guidance and participate in discussions with your manager or colleagues.

Benefits:

• Following successful probation period opportunity for hybrid working in line with ILG policy up to 50/50 remote / office working.
• Pension, Life Assurance, Healthshield Cash Plan and Discount Perks.
• 22 days holiday rising to 25 days after two full years, plus Bank Holidays with the option to buy/sell holiday.
• Birthday leave.
• Free on-site parking, with electric car charging at certain locations.
• Range of employee awards.
• Employee assistance programme to promote mental health wellbeing.