Delivery & Client Services Lead β€” Hybrid Role in East Grinstead

Delivery & Client Services Lead β€” Hybrid Role in East Grinstead

East Grinstead Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
International Logistics Group

At a Glance

  • Tasks: Lead a team of Delivery Advisors and ensure top-notch client service.
  • Company: Join an international logistics group with a focus on teamwork.
  • Benefits: Enjoy hybrid working, 25 days holiday, and employee assistance programs.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Make a real difference in client satisfaction and team development.
  • Qualifications: Experience in client services and strong people management skills.

The predicted salary is between 40000 - 50000 Β£ per year.

International Logistics Group in East Grinstead is seeking a Client Services Manager to lead and develop a team of Delivery Advisors.

In this hands-on role, you will ensure exceptional service is delivered to clients while overseeing delivery issue resolutions and service improvements.

The ideal candidate has experience in client services, strong people management skills, and the ability to handle escalations effectively.

Benefits include hybrid working options, 25 days holidays, and various employee assistance programs.

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International Logistics Group

Contact Details:

International Logistics Group Recruitment Team

We think you need these skills to ace Delivery & Client Services Lead β€” Hybrid Role in East Grinstead

Client Services Management
People Management Skills
Escalation Handling
Service Improvement
Team Leadership
Problem-Solving Skills
Communication Skills