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- Tasks: Provide interpretation services for schools, hospitals, and businesses in Manchester, NH.
- Company: Join the International Institute of New England, a leading non-profit supporting refugees and immigrants.
- Benefits: Earn $20/hour with flexible on-call hours and remote opportunities available.
- Why this job: Make a real impact by helping new Americans communicate and thrive in their communities.
- Qualifications: Fluency in English and another language; previous interpretation experience preferred but not required.
- Other info: Ideal for students seeking flexible work; training and support provided.
Careers At International Institute of New England
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The mission of the International Institute of New England (IINE) is to create opportunities for refugees and immigrants to succeed through resettlement, education, career advancement and pathways to citizenship. One of the oldest and largest human services organizations for New Americans in the region, IINE serves more than 9,000 people each year in Boston and Lowell, Massachusetts, and Manchester, New Hampshire. Our programs include case management, youth and family services, English for Speakers of Other Languages (ESOL), employment and skills training, and immigration legal services.
A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Successful candidates will join a committed team of professional staff and volunteers who are devoted to welcoming and serving new Americans.
Overview
Interpreters working under IINE Language Services provide interpretation services to customers including schools, hospitals, government agencies, other organizations, and businesses. When clients request interpretation or translation services, IINE Language Services contacts interpreters in their database that speak the applicable language and connects them with the organization/business requiring services. Interpreters can expect standardized training and ongoing support from IINE. Candidates with previous interpretation and/or translation experience are preferred. Interpreters are responsible for their travel to/from appointments and must have reliable transportation. The position is on-call and the need for languages fluctuates. Ideal candidates will have flexible schedules that can accommodate weeks with greater/fewer appointments. Most appointments occur in Nashua, NH and/or Manchester, NH. There are also remote appointments opportunities via videoconferencing and phone calls.
- Reports to: Senior Manager, IINE Language Services
- Status: Non-Exempt, On-call
- Pay: $20/hour
- Work Location: Manchester, NH
Candidates must be Fluent in English and at least one other language listed below:
- Spanish
- Portuguese
- Hindi
- Rohingya
- Korean
- Vietnamese
- Dari
- Pashto
- Turkish
- Khmer
Responsibilities
- Deliver high quality, professional interpretation, and translation (when applicable), services to all organizations/businesses and their members/patients.
- Facilitate communication with clients who speak/understand limited English.
- Communicate exactly what is spoken without including opinions or tangential thoughts.
- Relay the style and tone of the original message/conversation, especially in situations when cultural or linguistic barriers might indicate alternative or additional meanings.
- Explain words and phrases when their meaning is not immediately apparent or understood.
- Complete paperwork related to appointments in a timely manner, including job summaries, timesheets and ADP timecards.
- Participate in training and professional development as needed/directed.
- Provide interpreting services to IINE employees and clients in the following settings: meetings, interviews, telephone calls, etc. including one-to-one and group settings.
- Perform all other duties assigned by supervisor.
Required Skills/Abilities
- Ability to listen, retain, and interpret in medical, legal, and school settings amongst the most relevant fields.
- Strong customer services skills or background
- Ability to concentrate for long periods and in high stress situations.
- Patience and sensitivity towards the needs of clients and their patients.
- Extremely well organized, detail oriented, flexible, and able to manage multiple tasks simultaneously.
- High levels of discretion and professionalism in dealing with confidential information.
- A command of Microsoft Word, Excel, Outlook, PowerPoint, and other data management systems
- Excellent communication skills and responsiveness
Education & Experience
- Fluency in English and at least one other language (Fluency reflects knowledge of the structure and content of the English language, including the meaning, spelling, and sounding of words.)
- Previous experience working in medical, legal, or school setting is a plus.
- Previous translation/interpretation experience preferred, but not required.
- Experience working with multi-cultural, multi-lingual, new American and/or international populations preferred.
Work Environment Conditions
- Requires ability to interpret in a quiet space, free from interruptions and/or excessive background noise.
- Occasional weekend/holiday work (holiday work is paid at time and half)
Physical Demands
- May require sitting or standing for long periods of time when interpreting/translating.
COVID-19 Notice:
IINE does not require applicants for most positions to show proof of Covid-19. Some federal contracts, however, require IINE staff to show proof of Covid-19 vaccination, and some immigration status adjustments, such as a Green Card, require proof of Covid-19 vaccination as well. Consequently, for some positions, IINE staff may be required to show proof of vaccination, and in others, IINE staff will be supporting clients who are required by law to have proof of vaccination in order to adjust their status in the United States.
US Work Eligibility Notice
This position requires lawful authorization to work in the United States, and IINE is unable to provide visa sponsorship in connection with this.
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Interpreter - Manchester, NH employer: International Institute of New England
Contact Detail:
International Institute of New England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interpreter - Manchester, NH
✨Tip Number 1
Familiarise yourself with the specific languages and dialects that IINE is looking for. If you speak any of the listed languages fluently, make sure to highlight your proficiency in those languages during any conversations or networking opportunities.
✨Tip Number 2
Connect with current or former interpreters at IINE through social media platforms like LinkedIn. They can provide valuable insights into the role and the organisation's culture, which can help you tailor your approach when you apply.
✨Tip Number 3
Be prepared to discuss your previous interpretation experiences in detail. Think of specific examples where you successfully facilitated communication in challenging situations, as this will demonstrate your capability and adaptability.
✨Tip Number 4
Show your commitment to ongoing professional development. Mention any relevant training or workshops you've attended related to interpretation or cultural sensitivity, as this will reflect your dedication to improving your skills and serving diverse communities.
We think you need these skills to ace Interpreter - Manchester, NH
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Interpreter position at IINE. Familiarise yourself with their mission and the specific languages they require.
Tailor Your CV: Highlight your relevant experience in interpretation or translation, especially in medical, legal, or educational settings. Make sure to include any language proficiencies and previous work with multicultural populations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping refugees and immigrants. Mention your understanding of the challenges they face and how your skills can contribute to IINE's mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at International Institute of New England
✨Showcase Your Language Skills
Make sure to highlight your fluency in English and any other languages you speak. Be prepared to demonstrate your interpretation skills during the interview, as this is crucial for the role.
✨Understand the Organisation's Mission
Familiarise yourself with the International Institute of New England's mission and values. Showing that you understand their commitment to helping refugees and immigrants will demonstrate your alignment with their goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life interpreting situations. Think of examples from your past experiences where you successfully facilitated communication in challenging environments.
✨Demonstrate Cultural Sensitivity
As an interpreter, you'll be working with diverse populations. Be ready to discuss how you approach cultural differences and ensure effective communication while being respectful of clients' backgrounds.
